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- Tasks: Manage CDD remediation cases and drive stakeholder engagement for successful project delivery.
- Company: Join NatWest, a leading UK retail bank focused on innovation and customer success.
- Benefits: Remote-first work with flexible hours and opportunities for professional growth.
- Why this job: Be part of a transformative project that shapes the future of banking.
- Qualifications: Experience in project management and strong communication skills are essential.
- Other info: Dynamic role with a focus on collaboration and making a real impact.
The predicted salary is between 36000 - 60000 £ per year.
NatWest is a major UK retail bank, providing everyday banking services to over 19 million customers. The bank's expertise and services span retail, commercial and private banking. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We partner with NatWest to deliver their contingent recruitment processes.
On behalf of NatWest, we are looking for a CDD Project Manager for an initial 6 month contract, based in Manchester operating on a remote-first basis with 2 days per month occasional on-site attendance.
Purpose of the roleThe purpose of this role is to support a large-scale CDD remediation programme by owning and driving the delivery of customer remediation cases. The CDD Project Manager will be responsible for progressing portfolios of cases through governance, removing blockers, driving engagement, and ensuring remediation activity is delivered in line with regulatory expectations and agreed timelines.
What you'll do- Own and manage a portfolio of CDD remediation cases from initiation through to completion.
- Act as the main point of contact for stakeholders, driving engagement and chasing required information.
- Progress cases through governance forums, ensuring readiness and accuracy of submissions.
- Identify and resolve delivery blockers to keep remediation activity on track.
- Produce and maintain MI to track progress, risks, and delivery against KPIs.
- Monitor data accuracy and log engagement or quality issues as required.
- Manage your own workload using internal systems and team mailboxes.
- Support engagement drives and remediation initiatives across the programme.
There are plenty of reasons why NatWest is a great place to work in a temporary job; they are becoming a simpler Bank, which is more integrated and technology driven. You'll be helping to build a sustainable bank, committed to helping customers to succeed.
We will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.
CDD Project Manager in Manchester employer: NatWest CWS
Contact Detail:
NatWest CWS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CDD Project Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a CDD Project Manager role at NatWest. You never know who might have the inside scoop or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research NatWest and their CDD initiatives. Be ready to discuss how your experience aligns with their goals. We want you to shine, so practice common interview questions and think of examples that showcase your skills.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the CDD Project Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re here to support you every step of the way, so let’s get you that CDD Project Manager role at NatWest!
We think you need these skills to ace CDD Project Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CDD Project Manager role. Highlight relevant experience and skills that match the job description, especially around managing portfolios and stakeholder engagement.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Use it to showcase your passion for customer remediation and how your previous experiences align with NatWest's goals.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We want to see your qualifications without wading through unnecessary fluff. Make every word count!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we’ll keep you updated on your application status.
How to prepare for a job interview at NatWest CWS
✨Know Your CDD Inside Out
Make sure you understand the fundamentals of Customer Due Diligence (CDD) and the specific challenges faced in remediation projects. Brush up on relevant regulations and best practices, as this will show your expertise and commitment to the role.
✨Engage with Stakeholders
Since you'll be the main point of contact for stakeholders, practice how to effectively communicate and engage with them. Prepare examples of how you've successfully managed stakeholder relationships in the past, as this will demonstrate your ability to drive engagement.
✨Showcase Problem-Solving Skills
Be ready to discuss how you've identified and resolved blockers in previous projects. Think of specific instances where your problem-solving skills made a difference, as this is crucial for keeping remediation activities on track.
✨Demonstrate Data Management Proficiency
Familiarise yourself with data management tools and techniques, as you'll need to monitor data accuracy and track progress against KPIs. Bring examples of how you've used data to inform decisions or improve processes in your past roles.
