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- Tasks: Support complex change projects and ensure effective governance and reporting.
- Company: Join NatWest, a leading UK retail bank focused on innovation and inclusivity.
- Benefits: Remote-first work with flexible hours and opportunities for professional growth.
- Why this job: Make a real impact in a dynamic environment while working with senior stakeholders.
- Qualifications: Experience in PMO or project support roles with strong governance skills.
- Other info: Exciting opportunity to work in a tech-driven, sustainable banking environment.
The predicted salary is between 40000 - 50000 £ per year.
NatWest is a major UK retail bank, providing everyday banking services to over 19 million customers. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We partner with NatWest to deliver their contingent recruitment processes.
On behalf of NatWest, we are looking for a PMO Officer for a 12 month contract based in London, Manchester or Edinburgh. Remote first - with 2 days per month required on-site.
Purpose of the role
This PMO Officer role supports the delivery of a complex change portfolio within RBSI, covering areas such as regulatory change, financial crime, and customer onboarding. Working as part of a central PMO team, the role focuses on ensuring strong governance, accurate reporting, and effective financial and resource oversight across multiple programmes. You will play a key role in enabling senior stakeholders to make informed decisions by maintaining structure, control, and consistency across delivery.
What you’ll do
- Produce high-quality governance packs and reporting for senior stakeholders.
- Support programme-level reporting across multiple workstreams.
- Maintain and manage RAID logs, ensuring risks and issues are tracked, owned, and escalated where required.
- Support financial tracking including budgets, forecasts, and variances.
- Assist with resource planning and onboarding activity across programmes.
- Coordinate inputs from multiple stakeholders to ensure accurate and timely reporting.
- Support governance forums and ensure adherence to established frameworks.
- Work closely with programme leads and delivery teams to maintain control and visibility across change activity.
The Skills you’ll need
- Proven experience working in a PMO, Project Support, or Programme Support role.
- Strong understanding of governance, reporting, and risk management processes.
- Experience supporting large or multi-workstream programmes.
- Ability to interpret data and produce clear, meaningful insights.
- Strong stakeholder management skills and confidence working with senior stakeholders.
- High attention to detail, particularly when producing reporting for leadership audiences.
- Proactive approach with the ability to manage multiple priorities.
- Experience working in Agile and Waterfall environments.
- Familiarity with tools such as Planview, Oracle, or similar is beneficial but not essential.
Why NatWest
There are plenty of reasons why NatWest is a great place to work in a temporary job; they are becoming a simpler Bank, which is more integrated and technology driven. You’ll be helping to build a sustainable bank, committed to helping customers to succeed.
We will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.
PMO Officer in London employer: NatWest CWS
Contact Detail:
NatWest CWS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PMO Officer in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that PMO Officer role.
✨Tip Number 2
Prepare for the interview by researching NatWest and understanding their values. We want you to show how your skills in governance and reporting align with their mission. Tailor your responses to highlight your experience in managing risks and supporting large programmes.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. We suggest focusing on common PMO-related questions and your ability to manage multiple priorities effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re here to support you every step of the way, so let’s get you that PMO Officer position!
We think you need these skills to ace PMO Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the PMO Officer role. Highlight your experience in governance, reporting, and risk management processes. We want to see how your skills align with what NatWest is looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to supporting large programmes and working with senior stakeholders.
Showcase Your Attention to Detail: Since this role requires high attention to detail, make sure your application is free from typos and errors. We recommend double-checking your documents before submitting them through our website.
Be Proactive in Your Approach: In your application, demonstrate your proactive approach to managing multiple priorities. Share examples of how you've successfully handled complex tasks in the past, as this will resonate well with the PMO team's needs.
How to prepare for a job interview at NatWest CWS
✨Know Your Governance Inside Out
Make sure you understand the governance processes and reporting structures that NatWest uses. Brush up on how to produce high-quality governance packs and what senior stakeholders expect from them. This will show that you're not just familiar with the role but also ready to hit the ground running.
✨Master the Art of Stakeholder Management
Since you'll be working closely with senior stakeholders, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully managed stakeholder relationships in the past, especially in complex projects. This will demonstrate your ability to communicate effectively and build trust.
✨Get Comfortable with Data Interpretation
As a PMO Officer, you'll need to interpret data and produce meaningful insights. Brush up on your analytical skills and be ready to discuss how you've used data to inform decisions in previous roles. Consider bringing examples of reports you've created or insights you've derived from data.
✨Show Your Proactive Side
NatWest values a proactive approach, so come prepared with examples of how you've taken initiative in past projects. Whether it's managing RAID logs or supporting financial tracking, highlight times when you went above and beyond to ensure project success. This will showcase your ability to manage multiple priorities effectively.