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- Tasks: Manage budgets, track investments, and optimise financial performance for NatWest's retail banking services.
- Company: Join NatWest, a leading UK retail bank serving over 17 million customers with diverse financial services.
- Benefits: Enjoy hybrid working, inclusive culture, and excellent learning opportunities while contributing to a sustainable bank.
- Why this job: Be part of a dynamic team focused on customer satisfaction and innovative financial solutions.
- Qualifications: Experience in financial services, PMO roles, and strong stakeholder management skills are essential.
- Other info: This is a 12-month contract with flexible working locations across major UK cities.
The predicted salary is between 54000 - 84000 £ per year.
AMS is the world's leading provider of Talent Acquisition and Management Services. Our contingent Workforce Solutions (CWS) service partner with NatWest to support contingent recruitment processes. On behalf of NatWest, we are looking for a Finance PMO for a 12 Month Day Rate contract based in London, Edinburgh, Manchester or Birmingham. Please note this is a Hybrid Working Model.
NatWest is a major UK retail bank, providing everyday banking services to over 17 million retail customers. The bank's expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking.
Purpose of the Role: The role is for a Finance PMO in the Goal Optimisation team. The Goal Optimisation team exists to own and optimise strategy, reporting, ways of working, OKRs and investment management for the Customer Goal - this particular Customer Goal ('Services') owns all Retail Services journeys i.e. everything from making a payment in the app, to spending on your debit card, to managing your personal details, and authenticating via MFA etc. The person in role will specifically look after all investment, holding the pen on investment strategy and looking after investment across multiple different pots, supporting multiple different journeys to deliver value to our customers.
What you'll do:
- Be responsible for budgets, monthly forecasting cycles, Actuals extraction, and Planview submissions - and helping us to optimise these.
- Be responsible for tracking against investment OKRs in line with our strategy, pillars, outcomes and milestones and reporting against these and investment up the chain.
- Own the roadmap. To do this, you will create trusting relationships with many people across the journey team, and will know how to get the best out of people.
- Be responsible for all Financial Performance regular reporting, trading etc. and support the Journey teams to build and optimise this.
- Support business cases, decisioning around seeking new investment to support work.
- Support other reporting, wider than financial i.e. customer satisfaction like complaints, NPS etc. as well as embedding Agile WoW across the teams.
The skills you'll need:
- Financial Services Industry Experience; Retail Banking preferably.
- Prior PMO and Financial / Investment Management experience.
- Experience of budgets, monthly forecasting cycles, actuals extraction, financial performance including regular reporting.
- Strong stakeholder management experience.
- Planview experience preferable.
With an inclusive culture, excellent learning and development, and focus on wellbeing, there are plenty of reasons why NatWest is a great place to work in a temporary job. And you'll be helping to build a sustainable bank, committed to helping people, families, and businesses to thrive. We will only accept workers operating via an Umbrella or PAYE engagement model.
If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.
Finance PMO, Retail Banking employer: NatWest CWS
Contact Detail:
NatWest CWS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance PMO, Retail Banking
✨Tip Number 1
Familiarise yourself with NatWest's current financial strategies and goals. Understanding their approach to investment management and customer services will help you align your experience with their needs during discussions.
✨Tip Number 2
Network with professionals in the finance and retail banking sectors, especially those who have worked with NatWest or similar organisations. This can provide you with insider knowledge and potentially valuable referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed budgets and forecasting cycles in previous roles. Highlighting your direct impact on financial performance will demonstrate your capability for this position.
✨Tip Number 4
Showcase your stakeholder management skills by preparing anecdotes that illustrate how you've built trusting relationships in past projects. This is crucial for the role, as collaboration across teams is key to success.
We think you need these skills to ace Finance PMO, Retail Banking
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Finance PMO position. Familiarise yourself with the key tasks such as budget management, forecasting, and stakeholder engagement.
Tailor Your CV: Customise your CV to highlight relevant experience in financial services, particularly in retail banking. Emphasise your PMO and investment management skills, as well as any experience with Planview or similar tools.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the specific needs of NatWest. Mention your understanding of their goals and how your skills can contribute to optimising their customer services journeys.
Highlight Stakeholder Management Skills: In your application, be sure to showcase your experience in managing relationships with stakeholders. Provide examples of how you've successfully collaborated with teams to achieve financial objectives.
How to prepare for a job interview at NatWest CWS
✨Understand the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Finance PMO, especially in the context of retail banking. Familiarise yourself with investment management, budgeting, and forecasting processes, as these will be key topics during your interview.
✨Showcase Your Stakeholder Management Skills
Since strong stakeholder management is crucial for this role, prepare examples from your past experiences where you've successfully built relationships and collaborated with various teams. Highlight how you navigated challenges and achieved positive outcomes.
✨Be Ready to Discuss Financial Performance Metrics
Expect questions about financial performance reporting and how you track against investment OKRs. Brush up on relevant metrics and be prepared to discuss how you would optimise these processes in the role.
✨Demonstrate Your Agile Mindset
As the role involves embedding Agile ways of working, be ready to discuss your experience with Agile methodologies. Share specific examples of how you've implemented Agile practices in previous roles and the impact it had on project outcomes.
