NatWest is seeking a Digital Customer Journey Manager for a 6-month contract, based in London or Edinburgh, hybrid. You will focus on digitising and improving customer journeys within Digital Investing to deliver an effortless customer experience.
You will deliver, monitor, and optimise the journey portfolio, work in sprints with a cross-functional team, and translate customer needs into value for the bank.
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Digital Banking Experience Architect employer: Natwest CWS
At NatWest, we pride ourselves on being an excellent employer, offering a vibrant work culture that fosters inclusivity and innovation. As a Digital Customer Journey Manager, you'll benefit from extensive employee growth opportunities and a commitment to your professional development, all while working in a dynamic environment that serves millions of customers across the UK.
