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- Tasks: Lead product development for BaaS clients, shaping roadmaps and collaborating with engineers.
- Company: Join a forward-thinking tech company focused on client and developer experiences.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing client experiences through innovative API solutions.
- Qualifications: Experience in managing B2B API products and strong collaboration skills.
- Other info: Dynamic role with opportunities to influence product direction and team processes.
The predicted salary is between 60000 - 80000 £ per year.
Join us as a Product Owner, BaaS Client & Platform Experience.
What you'll do:
- Join our client and developer mission to enable our clients to power their propositions via our platform capabilities, intuitive APIs and access to documentation.
- Champion BaaS clients by deeply understanding their needs and how internal teams support them and their customers throughout their lifecycle.
- Shape and execute a roadmap for your area in partnership with your Product Manager, ensuring that there is alignment to the mission's vision and company's objectives.
- Collaborate with proposition owning missions/squads (e.g. Deposits, Lending, POS Lending) to understand how platform services (e.g. authentication; registration; documentation etc) can delight customers in our core product journeys.
- Build a robust domain view through research, understanding client needs, assessment of competitors, creating feedback loops, and be the go-to person for information and progress updates.
- Translate complex initiatives into high quality epics and user stories, prioritising the backlog based on client value and business objectives.
- Work with your Engineering Manager to set objectives for sprints ensuring the quality of output, whilst balancing a view across risk, regulatory compliance, business, client and good customer outcomes.
- Embed a developer experience mindset and ‘API & Docs First’ approach across the SDLC by influencing internal processes, ways of working and educating teams on the importance of developer experience.
- Establish, monitor and evolve the ability to monitor and track the performance of your domain, using these insights to identify initiatives/opportunities for your roadmap and the wider organisation.
The skills you'll need:
- You'll need proven experience managing the full lifecycle of B2B or B2B2C API products, ideally within a successful BaaS, SaaS or embedded finance environment.
- Have experience leading successful B2B or B2B2C products in the capacity of a product ownership role in an API led technology organisation through all stages of the product life cycle.
- Have a deep understanding of API and backend service development allowing you to collaborate effectively with engineering colleagues on complex architecture and translate technical concepts for stakeholders.
- Have been responsible for or contributed to a high-quality developer portal, ensuring documentation and onboarding tools that prioritise time to live and self-serve.
- Skilled in using product analytics (e.g. API usage, health metrics etc) to prioritise the backlog and drive measurable client (and their customers) outcomes.
- Have a proven ability to manage multiple, competing priorities whilst working in detailed, sometimes ambiguous, and complex topics.
- Bring a solid ability to build trust and manage relationships across teams, peers, colleagues and stakeholders to achieve good outcomes.
Additional experience which will be advantageous to your application:
- Experience working with API Gateways.
- Background as a technical product person.
- Experience of client management lifecycles.
Product Owner, BaaS Client & Platform Experience (12 months) employer: NatWest Boxed
Contact Detail:
NatWest Boxed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner, BaaS Client & Platform Experience (12 months)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to product ownership and API management. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your passion for BaaS and API products during interviews. Share specific examples of how you've successfully managed product lifecycles and collaborated with engineering teams. This will help you stand out as a candidate who truly understands the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission.
We think you need these skills to ace Product Owner, BaaS Client & Platform Experience (12 months)
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing your application, make sure you really understand what the Product Owner role entails. Dive into the job description and highlight key responsibilities and skills that resonate with your experience. This will help you tailor your application to show us you're the perfect fit!
Showcase Your Experience: When detailing your past roles, focus on your experience with B2B or B2B2C API products. Use specific examples that demonstrate how you've successfully managed product lifecycles and collaborated with engineering teams. We want to see how your background aligns with our mission!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications. Remember, clarity is key, especially when discussing complex topics like API development and client management.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at NatWest Boxed
✨Know Your APIs Inside Out
As a Product Owner for BaaS, you need to have a solid grasp of API and backend service development. Brush up on the technical aspects and be ready to discuss how you've collaborated with engineering teams in the past. This will show your potential employer that you can bridge the gap between technical and non-technical stakeholders.
✨Showcase Your Client-Centric Mindset
Demonstrate your understanding of client needs by preparing examples of how you've championed clients in previous roles. Be ready to discuss how you’ve shaped product roadmaps based on client feedback and how you’ve used insights to drive measurable outcomes. This will highlight your ability to prioritise client value.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in complex situations. Think of scenarios where you had to manage competing priorities or navigate ambiguity. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to clearly articulate your thought process and outcomes.
✨Familiarise Yourself with the Company’s Mission
Research the company’s mission and values thoroughly. Understand how their platform capabilities and intuitive APIs align with their goals. During the interview, relate your experiences and aspirations to their mission, showing that you’re not just a fit for the role but also for the company culture.