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For Companies At a Glance
- Tasks: Drive sales and create unforgettable customer experiences in a luxury furniture store.
- Company: Join Natuzzi, a prestigious brand with 60 years of Italian design heritage.
- Benefits: Competitive salary, sales bonuses, and a vibrant work environment.
- Why this job: Be the face of luxury design and help customers find their dream interiors.
- Qualifications: Experience in retail sales, preferably in luxury or interior design.
- Other info: Full-time role in a dynamic team with growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
NATUZZI SEARCH FOR SALES CONSULTANT – Tottenham Court Road – London
About the company
With a heritage of 60 years, Natuzzi is one of the most renowned brands in design and luxury furniture. Natuzzi products embed the finest spirit of Italian design and the unique craftmanship details of “Made in Italy”. Natuzzi distributes its collections worldwide, with a global retail network of 700 mono-brand stores, in addition to galleries.
We take pride in fostering a work environment that's based on employee growth, curiosity, respect, honesty and enthusiasm; one that exceeds expectations every step of the way.
Natuzzi combines Italian design, synonymous with beauty and craftsmanship, and a comfort capable of enveloping the senses. Over sixty years dedicated to the pursuit of beauty, where smooth lines combine in a casual modern design. Natuzzi Italia is made in Italy and dedicated to the luxury market.
About the role For our Natuzzi Italia stores in London, we are searching for one Brand Ambassador position. This would be primarily a sales based, and customer facing role.
Job Location: Natuzzi Italia Store in Tottenham Court Road
About the role/position
Our experienced Sales Consultants are trained retail professionals, acting as an "ambassador" of our Brand, our Products, our Values and Harmony; professionals with a passion for luxury interiors and a focus on sales with a strong customer oriented attitude.
The Brand Ambassador will be the face of our Company; the main objective is to generate sales, using all possible sales tools available, while transmitting his/her passion for design, luxury, harmony, and product knowledge. We strive to provide an excellent and impeccable winning customer shopping experience.
About the Responsibilities
Sales Budget
Achieve Store’s sales goals defined by the Store Manager; generate and manage your own quotations and sales while establishing a professional relationship that results in increased sales & repeat business; your role will also involve providing support for the development of our Trade & Designer business.
Customer Experience:
• Manages each visitor through the application of Brand sales ceremonies;
• Welcomes and understands the customer's needs to ensure a unique customer experience;
• Communicates the Brand values, qualities, and advantages of the product (Story Telling, Product Story);
• Use the sales tools (material samples, digital tools, dedicated brochure, catalogue);
• Collects customer / prospect profiling data in a discreet and informal way;
• Successful sale conversions
• Cross Selling / Upselling;
• Promote Total Living
• Manages the quotation and follows up with prospects;
• Closes the sales process and prepares the reason why for a new customer visit;
• Collects the profiling data of each visitor (prospects and customers) as required in the selling ceremonies, in order to feed the customer analytics and the CRM / retargeting strategy
• Guarantee the respect of the brand image in the store (respecting the visual merchandising standards) through direct and continuous interventions);
• Provides after-sales support to Customers
• Follow the dress-code guidelines.
Job profile:
• Background in Interior Design education;
• Previous experience (min 3-5 years) in Retail Sales; Furnishing Companies; or in Luxury Fashion Brands;
• Ability to use and promote sales tools to support sales (eg creation of renderings)
• Capacity to use Interior Designing Tools;
• Experience with a POS system and proficient with MS Office software
• A general good standing. Outstanding negotiating and communication skills;
• Ability to conduct the Selling Ceremony while keeping a strong focus on increasing the conversion rate, with the objective to transform visitors into buying clients.
• Team work spirit;
• Business Oriented. Ability to analyse sales results.
Work details:
• Work hours: Full Time
• Work location: Tottenham Court Road
Very competitive salary and sales orientated bonus scheme
If the above requirements meet your interest, please apply here by attaching your updated resume/CV*, with in addition a short cover letter to tell us more about you!
Please add the info related to you Salary Package – Such info are required.
In case of your skills match with our needs, we will contact you for a first interview.
Discover more about our people culture https://l1nk.dev/yblnb
Stay tuned!
- (*)Data Privacy Informative: We'ld keep your CV for next 6/12 months for future needs related to the recruitment process. For a complete informative about the processing of personal data, please refer to our website (www.natuzzi.com).
Sales Consultant employer: Natuzzi
Contact Detail:
Natuzzi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Get to know the brand inside out! Dive into Natuzzi's history, values, and product range. When you walk into that interview, you want to show them you're not just another candidate; you're a passionate ambassador ready to represent their luxury furniture.
✨Tip Number 2
Practice your sales pitch! Think about how you'd engage a customer in-store. Role-play with a friend or in front of the mirror. The more comfortable you are with your approach, the better you'll connect with the interviewers.
✨Tip Number 3
Show off your design knowledge! Brush up on current interior design trends and be ready to discuss how they relate to Natuzzi's offerings. This will demonstrate your expertise and passion for the industry.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email expressing your enthusiasm for the role. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Show Your Passion for Design: When writing your application, let your love for luxury interiors shine through! We want to see how your passion aligns with Natuzzi's values and products. Share any relevant experiences that highlight your enthusiasm for design.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Sales Consultant role. Highlight your previous retail experience and any skills that relate to sales tools or customer service. We appreciate a personal touch!
Be Professional Yet Approachable: While we want you to be professional in your application, don’t forget to let your personality come through! Show us that you can connect with customers and create a unique shopping experience, just like you would in-store.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Natuzzi
✨Know Your Product Inside Out
As a Sales Consultant for Natuzzi, it's crucial to have a deep understanding of their luxury furniture and design philosophy. Familiarise yourself with the brand's history, product lines, and unique selling points. This knowledge will help you convey passion and confidence during the interview.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, particularly in retail or luxury environments. Be ready to share specific examples of how you've achieved sales targets, managed customer relationships, and used sales tools effectively. Highlighting your ability to upsell and cross-sell will demonstrate your fit for the role.
✨Emphasise Customer Experience
Natuzzi values a unique customer experience, so be prepared to talk about how you would manage customer interactions. Think of ways to create memorable shopping experiences and how you can apply storytelling techniques to engage customers with the brand's values and products.
✨Dress the Part
Since this role involves being the face of the brand, your appearance matters. Dress smartly and in line with the brand's image during the interview. This not only shows respect for the company but also reflects your understanding of the luxury market and its expectations.
