Sales and Design Consultant

We are searching for a full time Sales and Design Consultant / Brand Ambassador

Job Location: Natuzzi Italia Store - Westfield (WhiteCity), London (UK)

NATUZZI ITALIA SALES and DESIGN CONSULTANT / Brand Ambassador:

Short Role Description:

Our experienced Sales and Design Consultant is a trained retail professional, with a design background, who is passionate about luxury home furnishings and a strong customer oriented attitude. The Sales Consultant’s objective is to generate sales, using all possible leverages, while transmitting his/her passion for design, luxury, harmony, and product knowledge. The aim is to guarantee an excellent and impeccable winning customer shopping experience. The Sales Consultant’s performance is measured by the store sales growth and other KPIs.

Main Responsibilities:

Achieve Store’s sales goals defined by the Store Manager through maximizing the conversion rate. Generate quotations, managing their conversion in confirmed orders. Establish a relationship with prospects.

Customer Experience:

• Expand the customer's connection to the Natuzzi Italia Brand, communicating Brand Values, heritage, product features and benefits
• Suggest new business opportunities in order to increase the store turnover
• Use company tools in order to introduce and explain products’ features and benefits
• Help customers in a polite and professional way, becoming their point of reference
• Cross Selling: Suggest additional items based on assessing customer needs
• Close the sale, filling in the quotation and manage its following up
• Enter customer orders according to company policy and procedures
• Product knowledge: develop and maintain Natuzzi Italia’s product knowledge
• Strong ability in Story Telling and Product Telling
• Collecting Visitor’s data (prospects and customers) as defined in the Selling Ceremony in order to increase Customer analytics and support CRM/retargeting strategies
• Manage customers’ eventual after sales matters
• Identify customer needs, manage objections, problem solving.
• Guarantee the store brand image following visual merchandising standards.

Job profile:

• Preferably with a background in Interior Design/Architecture education;
• Previous experience (min 3-5 years) as Sales Consultant in Furnishing Companies or in Luxury and Fashion Brands;
• Experience with a POS system and proficient with MS Office software and web navigation
• Capacity to use Interior Designing Tools;
• Outstanding negotiating and communication skills;
• Ability to conduct the Selling Ceremony while keeping a strong focus on increasing the conversion rate, with the objective to transform visitors into buying clients.
• Business Oriented.

Contract type: Permanent.

Job Location: Natuzzi Italia store - Westfield Centre, Ariel Way, London W12 7HB

Gross annual salary:

• Base salary starting from £27,000 and up to £32,000, commensurate with experience in the contract sector (including international experience).
• Incentive Scheme: Commissions in % based on sales target assigned.

Benefits include: Continuous training programs, corporate perks, medical insurance, pension scheme, access to discounts and other exclusive terms on Natuzzi products—plus the opportunity to join a lifestyle brand with over 65 years of history!

Our selection process:

• Screening and analysis of applications received;
• Evaluation of profiles and alignment with the required criteria;
• Outreach via LinkedIn for any additional information;
• Creation of a shortlist of the most suitable candidates;
• First (and potentially second) interview (with HR and the relevant division), followed by a final on-site interview;
• Finalization of the selection process/job offer and feedback provided to all interviewed candidates.

The Natuzzi HR Team!

At Natuzzi, we evaluate candidates based on merit and business needs. We welcome applications from individuals of all gender identities, ages, ethnic origins, nationalities, religions, marital statuses, sexual orientations, disabilities, personal beliefs, or any other personal characteristics. This job posting is open to candidates of both genders, in full compliance with Italian Laws 903/77 and 125/91, and adheres to the provisions set forth in Legislative Decrees 215/03 and 216/03.

Privacy Policy available at www.natuzzi.com

#J-18808-Ljbffr