Sales Consultant in England

With a heritage of 60 years, Natuzzi is one of the most renowned brands in design and luxury furniture. Natuzzi products embed the finest spirit of Italian design and the unique craftsmanship details of 'Made in Italy'. Natuzzi distributes its collections worldwide, with a global retail network of 700 mono-brand stores, in addition to galleries. We take pride in fostering a work environment that’s based on employee growth, curiosity, respect, honesty and enthusiasm; one that exceeds expectations every step of the way.

For our Natuzzi Italia stores in London, we are searching for one Brand Ambassador position. This would be primarily a sales-based, and customer-facing role.

Our experienced Sales Consultants are trained retail professionals, acting as an 'ambassador' of our Brand, our Products, our Values and Harmony; professionals with a passion for luxury interiors and a focus on sales with a strong customer-oriented attitude. The Brand Ambassador will be the face of our Company; the main objective is to generate sales, using all possible sales tools available, while transmitting his/her passion for design, luxury, harmony, and product knowledge. We strive to provide an excellent and impeccable winning customer shopping experience.

Responsibilities:

• Achieve Store's sales goals defined by the Store Manager; generate and manage your own quotations and sales while establishing a professional relationship that results in increased sales & repeat business; your role will also involve providing support for the development of our Trade & Designer business.
• Manages each visitor through the application of Brand sales ceremonies; welcomes and understands the customer's needs to ensure a unique customer experience; communicates the Brand values, qualities, and advantages of the product (Story Telling, Product Story); uses the sales tools (material samples, digital tools, dedicated brochure, catalogue); collects customer/prospect profiling data in a discreet and informal way; successful sale conversions; cross-selling/upselling; promotes Total Living; manages the quotation and follows up with prospects; closes the sales process and prepares the reason why for a new customer visit; collects the profiling data of each visitor (prospects and customers) as required in the selling ceremonies, in order to feed the customer analytics and the CRM/retargeting strategy; guarantees the respect of the brand image in the store (respecting the visual merchandising standards) through direct and continuous interventions; provides after-sales support to Customers; follows the dress-code guidelines.

Job Profile:

• Background in Interior Design education;
• Previous experience (min 3-5 years) in Retail Sales; Furnishing Companies; or in Luxury Fashion Brands;
• Ability to use and promote sales tools to support sales (e.g. creation of renderings);
• Capacity to use Interior Designing Tools;
• Experience with a POS system and proficient with MS Office software;
• Outstanding negotiating and communication skills;
• Ability to conduct the Selling Ceremony while keeping a strong focus on increasing the conversion rate, with the objective to transform visitors into buying clients;
• Teamwork spirit;
• Business Oriented; Ability to analyse sales results.

Work hours: Full Time. Work location: Tottenham Court Road. Very competitive salary and sales orientated bonus scheme.

If the above requirements meet your interest, please apply here by attaching your updated resume/CV, with in addition a short cover letter to tell us more about you. Please add the info related to your Salary Package - Such info are required. In case of your skills match with our needs, we will contact you for a first interview.