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For Companies At a Glance
- Tasks: Engage customers and drive sales in a luxury furniture environment.
- Company: Join Natuzzi, a renowned brand in Italian design and craftsmanship.
- Benefits: Competitive salary with performance bonuses and a supportive work culture.
- Why this job: Be the face of luxury design and create unforgettable customer experiences.
- Qualifications: Experience in retail sales and a passion for interior design required.
- Other info: Full-time role with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 ÂŁ per year.
About the company
With a heritage of 60 years, Natuzzi is one of the most renowned brands in design and luxury furniture. Natuzzi products embed the finest spirit of Italian design and the unique craftsmanship details of “Made in Italy”. Natuzzi distributes its collections worldwide, with a global retail network of 700 mono-brand stores, in addition to galleries. We take pride in fostering a work environment that’s based on employee growth, curiosity, respect, honesty and enthusiasm; one that exceeds expectations every step of the way.
About the role
For our Natuzzi Italia stores in London, we are searching for one Brand Ambassador position. This would be primarily a sales based, and customer facing role.
Job Location: Natuzzi Italia Store in Tottenham Court Road
Our experienced Sales Consultants are trained retail professionals, acting as an "ambassador" of our Brand, our Products, our Values and Harmony; professionals with a passion for luxury interiors and a focus on sales with a strong customer oriented attitude. The Brand Ambassador will be the face of our Company; the main objective is to generate sales, using all possible sales tools available, while transmitting his/her passion for design, luxury, harmony, and product knowledge. We strive to provide an excellent and impeccable winning customer shopping experience.
About the Responsibilities
- Sales Budget: Achieve Store’s sales goals defined by the Store Manager; generate and manage your own quotations and sales while establishing a professional relationship that results in increased sales & repeat business; your role will also involve providing support for the development of our Trade & Designer business.
- Customer Experience: Manages each visitor through the application of Brand sales ceremonies; welcomes and understands the customer's needs to ensure a unique customer experience; communicates the Brand values, qualities, and advantages of the product (Story Telling, Product Story); uses the sales tools (material samples, digital tools, dedicated brochure, catalogue); collects customer / prospect profiling data in a discreet and informal way; successful sale conversions; cross selling / upselling; promotes Total Living; manages the quotation and follows up with prospects; closes the sales process and prepares the reason why for a new customer visit; collects the profiling data of each visitor (prospects and customers) as required in the selling ceremonies, in order to feed the customer analytics and the CRM / retargeting strategy; guarantees the respect of the brand image in the store (respecting the visual merchandising standards) through direct and continuous interventions; provides after-sales support to Customers; follows the dress-code guidelines.
Job profile:
- Background in Interior Design education;
- Previous experience (min 3-5 years) in Retail Sales; Furnishing Companies; or in Luxury Fashion Brands;
- Ability to use and promote sales tools to support sales (eg creation of renderings);
- Capacity to use Interior Designing Tools;
- Experience with a POS system and proficient with MS Office software;
- A general good standing. Outstanding negotiating and communication skills;
- Ability to conduct the Selling Ceremony while keeping a strong focus on increasing the conversion rate, with the objective to transform visitors into buying clients;
- Team work spirit;
- Business Oriented. Ability to analyse sales results.
Work details:
- Work hours: Full Time
- Work location: Tottenham Court Road
Very competitive salary and sales orientated bonus scheme.
If the above requirements meet your interest, please apply here by attaching your updated resume/CV, with in addition a short cover letter to tell us more about you! Please add the info related to you Salary Package - Such info are required. In case of your skills match with our needs, we will contact you for a first interview.
Discover more about our people culture here.
(*) Data Privacy Informative: We’d keep your CV for next 6/12 months for future needs related to the recruitment process. For a complete informative about the processing of personal data, please refer to our website (www.natuzzi.com).
Locations
Sales Consultant in City of London, London employer: Natuzzi
Contact Detail:
Natuzzi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in City of London, London
✨Tip Number 1
Get to know Natuzzi inside out! Familiarise yourself with their products, values, and the unique Italian craftsmanship. This knowledge will help you connect with customers and showcase your passion during interviews.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of a mirror. Focus on how to communicate the brand's story and values effectively, as this is key to becoming a successful Brand Ambassador.
✨Tip Number 3
Network like a pro! Attend industry events or connect with professionals on LinkedIn. Building relationships can lead to referrals and insider tips about job openings at Natuzzi.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Natuzzi family. Don’t forget to follow up after applying!
We think you need these skills to ace Sales Consultant in City of London, London
Some tips for your application 🫡
Show Your Passion for Design: When writing your application, let your love for luxury interiors shine through! We want to see how your passion aligns with Natuzzi's values and products. Share any relevant experiences that highlight your enthusiasm for design.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Sales Consultant role. Highlight your previous retail experience and any skills that relate to sales tools or customer service. We appreciate a personal touch!
Be Professional Yet Approachable: While we want you to be yourself, remember that professionalism is key. Use a friendly tone in your writing, but keep it polished. This reflects the kind of customer experience we aim to provide at Natuzzi.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Natuzzi
✨Know Your Product Inside Out
Before your interview, make sure you’re well-versed in Natuzzi's product range and the unique aspects of Italian design. Familiarise yourself with their story and values, as this will help you convey your passion for luxury interiors during the interview.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in retail or luxury sectors. Think of specific examples where you successfully converted visitors into customers, and be ready to explain your approach to upselling and cross-selling.
✨Emphasise Customer Experience
Natuzzi values a unique customer experience, so be prepared to share how you would manage customer interactions. Think about how you can apply storytelling techniques to communicate the brand’s values and create memorable shopping experiences.
✨Dress to Impress
As a potential Brand Ambassador, your appearance matters. Dress smartly and in line with the brand’s image to demonstrate your understanding of the luxury market. This will show that you respect the company’s standards and are serious about the role.