At a Glance
- Tasks: Support customers and maintain equipment with hands-on training provided.
- Company: Friendly team at a local office in Baynards Green.
- Benefits: Flexible part-time hours to fit your schedule and permanent contract.
- Other info: Great opportunity for growth and hands-on experience in a supportive environment.
- Why this job: Make a difference by helping customers and learning about tech.
- Qualifications: Attention to detail, friendly communication, and basic computer skills.
The predicted salary is between 12 - 15 £ per hour.
Location: Baynards Green, near Bicester
Hours: Part-time (we offer flexible hours to fit your schedule)
Contract: Permanent, Part-time
About the Role
Are you looking for a rewarding part-time role close to home? We are looking for a reliable, detail-oriented person to join our friendly team at our Baynards Green office. In this role, you will help our customers and look after our equipment. If you do not have technical experience, please do not worry! We will fully train you on how to test, check, and support our products. You will play a vital role in keeping our customers happy and making sure our equipment works perfectly.
What You Will Do
- Help Customers: Answer simple questions and give friendly support via phone and email.
- Check Equipment: Learn to test and calibrate tools using our easy, step-by-step guides.
- Keep Records: Update computer files and safety certificates for the equipment.
- Organize Shipments: Log arriving equipment and pack items safely to send back to customers.
- Manage Stock: Keep track of parts and help keep our workspace tidy.
- Work Together: Connect with our sales and workshop teams to solve customer issues.
Who We Are Looking For
- Great attention to detail and an organized way of working.
- Comfortable using computers and basic programs like Microsoft Excel.
- Friendly communication skills and a desire to help people.
- Ability to work well on your own and manage your time.
- A general interest in how things work (like electronics or gadgets).
- Any past experience helping customers or working in an office.
Remember: Hands-on training is provided for the technical parts of the job!
Technical Support & Calibration Technician (Office-Based and Part-time) in Bicester employer: Natus Sensory Inc.
Join our welcoming team at our Baynards Green office, where we prioritise a flexible work-life balance and offer comprehensive training for all new hires. As a part-time Technical Support & Calibration Technician, you'll enjoy a supportive work culture that values attention to detail and customer satisfaction, while also having the opportunity to grow your skills in a friendly environment close to home.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support & Calibration Technician (Office-Based and Part-time) in Bicester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their products and values. This will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be helping customers over the phone and via email, it’s crucial to sound friendly and approachable. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've kept things tidy or managed tasks in the past. This will highlight your attention to detail, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Technical Support & Calibration Technician (Office-Based and Part-time) in Bicester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re looking for someone who fits in with our team!
Tailor Your Application:Make sure to tailor your application to the role of Technical Support & Calibration Technician. Highlight any relevant skills or experiences, even if they’re not technical. We value customer service experience and a willingness to learn!
Keep It Clear and Concise:We appreciate clarity, so keep your application straightforward and to the point. Use bullet points if it helps, and make sure to proofread for any typos or errors. A tidy application reflects your attention to detail!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick to do!
How to prepare for a job interview at Natus Sensory Inc.
✨Know the Role Inside Out
Before your interview, make sure you understand the job description thoroughly. Familiarise yourself with the key responsibilities like helping customers and checking equipment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role involves a lot of customer interaction, be prepared to demonstrate your friendly communication skills. Think of examples from your past experiences where you've helped customers or worked in a team. This will highlight your ability to connect with others and solve problems.
✨Get Comfortable with Tech Basics
Even if you don't have technical experience, it's good to show a willingness to learn. Brush up on basic computer skills, especially with programs like Microsoft Excel. You might even want to mention any gadgets or electronics you're interested in, as it shows your enthusiasm for the technical side of things.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team collaborates to solve customer issues. This not only shows your interest in the position but also helps you gauge if the company culture is a good fit for you.
