At a Glance
- Tasks: Provide technical support and perform calibration/testing of equipment.
- Company: Join a friendly team at a leading tech company in Bicester.
- Benefits: Flexible part-time hours, on-the-job training, and free parking.
- Other info: Great opportunity to grow your technical skills in a supportive environment.
- Why this job: Make a real difference by ensuring quality and compliance in tech products.
- Qualifications: Attention to detail, basic technical skills, and customer-focused attitude.
The predicted salary is between 24000 - 36000 £ per year.
We’re looking for a reliable and detail-oriented Technical Support & Calibration Technician to join our team at our offices in Baynards Green, near Bicester. This is an office-based, part-time role supporting customers and carrying out calibration and testing of equipment. You’ll play a key part in ensuring our products and services meet quality and compliance standards while providing friendly, effective technical support.
Key Responsibilities
- Provide technical support to customers via phone and email
- Perform calibration, testing, and basic fault-finding on equipment in line with company procedures
- Maintain accurate calibration records, certificates, and documentation
- Book in/out equipment and manage job tracking through internal systems
- Prepare equipment for return to customers (labelling, packaging, documentation)
- Assist with stock control, parts management, and basic workshop organisation
- Support quality processes and compliance with relevant standards (e.g. ISO 13485 / ISO 17025, if applicable)
- Liaise with engineers, sales, and admin teams to resolve customer queries
- Follow health & safety procedures and maintain a tidy working environment
Skills & Experience
- Good attention to detail and a methodical approach to work
- Basic technical aptitude (electronics, mechanical, or instrumentation experience is a plus)
- Confident using computers and MS Office/Excel
- Clear communication skills and a customer-focused attitude
- Ability to work independently and manage time effectively
- Previous experience in calibration, testing, technical support, or a similar technical role
- Familiarity with quality systems or calibration standards
- Experience working in an office/workshop environment
What We Offer
- Part-time hours with flexibility (ideal for work–life balance)
- Friendly, supportive team environment
- On-the-job training and development
- Free on-site parking
- Opportunity to grow technical skills within a specialist field
Technical Support & Calibration Technician (Office-Based) in Bicester employer: Natus Sensory Inc.
Join our friendly and supportive team at our Brackley office, where we prioritise work-life balance with flexible part-time hours. As a Technical Support & Calibration Technician, you'll benefit from on-the-job training and the opportunity to enhance your technical skills in a collaborative environment, all while ensuring our products meet the highest quality standards.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support & Calibration Technician (Office-Based) in Bicester
✨Tip Number 1
Get to know the company before your interview! Research their products, services, and values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. Focus on how your skills match the job description, especially your attention to detail and technical aptitude.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about their team dynamics or training opportunities shows that you’re keen to engage and grow within the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Technical Support & Calibration Technician (Office-Based) in Bicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Technical Support & Calibration Technician role. We want to see how your background fits with what we do, so don’t be shy about showcasing your technical aptitude and customer support experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team at StudySmarter. Share specific examples of how you've provided excellent technical support or managed calibration tasks in the past.
Show Off Your Attention to Detail:Since this role requires a methodical approach, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their work neatly and accurately, as it reflects the quality we strive for in our services.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Natus Sensory Inc.
✨Know Your Tech
Brush up on your technical knowledge related to calibration and testing. Familiarise yourself with common equipment and procedures, as well as any relevant standards like ISO 13485 or ISO 17025. This will show that you’re not just a good communicator but also technically savvy.
✨Show Off Your Attention to Detail
Since this role requires a methodical approach, be prepared to discuss examples from your past where your attention to detail made a difference. Whether it’s maintaining accurate records or ensuring compliance, having specific stories ready will help you stand out.
✨Practice Your Communication Skills
As you’ll be providing support via phone and email, practice clear and concise communication. Consider doing mock interviews with a friend where you explain technical concepts in simple terms. This will help you convey information effectively during the actual interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
