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For Companies At a Glance
- Tasks: Build strong customer relationships and drive business success through proactive engagement.
- Company: Join a dynamic team at Natus Medical, where your input truly matters.
- Benefits: Enjoy 25 PTO days, expenses refund policy, and opportunities for career growth.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: 3-5 years in account management or customer service with strong decision-making skills.
- Other info: Collaborative culture focused on respect, teamwork, and continuous improvement.
The predicted salary is between 30000 - 40000 £ per year.
Join a team where your relationships, initiative, and problem‐solving skills make a real impact. Are you a proactive, people‐focused professional who loves building strong customer relationships and owning your results? We are looking for a Customer Account Manager - Inside Sales to join our growing UK team—someone who thrives on helping customers, supporting sales partners, and driving business success.
In this role, you will be at the heart of our customer engagement strategy: turning conversations into opportunities, spotting leads, solving problems, and delivering an exceptional experience every time.
What You’ll Do
- Build and nurture strong relationships with customers and field sales representatives
- Identify new opportunities and pass qualified leads to our outside sales team
- Support the direct sales organisation with timely insight, information, and solutions
- Handle inbound and outbound customer calls across your territory
- Provide guidance on product offerings, including new launches and existing supplies
- Manage and resolve customer questions or issues with confidence and care
- Share valuable market feedback and trends to help shape future product strategies
- Act as a mentor and resource to less‐experienced teammates, supporting team growth
This is an empowered role with plenty of autonomy. You will make independent decisions, work across functions, and represent the voice of the customer every day.
What Success Looks Like
You will thrive in this role if you:
- Enjoy working independently while being part of a supportive team
- Communicate clearly, confidently, and professionally
- Love solving problems and keeping work moving smoothly
- Understand how your work impacts customers, colleagues, and the broader business
- Embrace our culture of teamwork, agility, accountability, and respect
- Are driven by delivering top‐tier service that puts the patient first in everything we do
What You Bring
We would love to hear from you if you have:
- 3–5 years of experience in a similar account management, inside sales, customer service, or supply‐focused role
- Strong decision‐making skills and the ability to handle a wide range of tasks independently
- Experience working cross‐functionally with teams such as sales, operations, or product
- Proven ability to build rapport, manage multiple priorities, and deliver results
- A passion for supporting customers and improving processes
If you are ready to take the next step in your career and want a role where your contribution makes a visible difference— we would love to hear from you. Apply today!
Customer Account Manager – Inside Sales (UK) in Guildford employer: Natus Medical Incorporated
Contact Detail:
Natus Medical Incorporated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager – Inside Sales (UK) in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Customer Account Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to account management and sales. We suggest role-playing with a friend or using mock interview tools to boost your confidence and polish your responses.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you’ve turned challenges into opportunities. We want to see how you can bring that proactive attitude to our team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Customer Account Manager – Inside Sales (UK) in Guildford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your unique experiences make you a great fit.
Tailor Your Application: Make sure to customise your application for the Customer Account Manager position. Highlight relevant experience in account management or inside sales, and connect your skills to what we’re looking for in the job description.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read and understand!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Natus Medical Incorporated
✨Know Your Customer
Before the interview, research the company’s customer base and their needs. Understanding who they serve will help you demonstrate how your skills in building relationships can directly benefit their customers.
✨Showcase Problem-Solving Skills
Prepare specific examples of how you've successfully resolved customer issues in the past. Highlighting your proactive approach to problem-solving will resonate well with the interviewers, as this role requires a strong focus on customer satisfaction.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly. Since the role involves a lot of communication, being able to express yourself confidently will show that you can handle inbound and outbound calls effectively.
✨Emphasise Team Collaboration
Be ready to discuss your experience working cross-functionally. Share examples of how you’ve collaborated with sales, operations, or product teams to achieve common goals, as teamwork is a key aspect of this position.