Commercial Account Manager Conservation in London

We are a market-leading nature tech company on a mission to make nature measurable and actionable at scale. Our platform delivers vital insights on species, habitats, and nature‑related risks, helping businesses across sectors – from mining and renewable to CGS and financial services – make smarter, more sustainable decisions. As global leaders in biodiversity monitoring and eDNA analysis, we are transforming how nature is measured. Our technology makes biodiversity insights accessible, actionable, and scalable, powering change from conservation to industry.

Recognised as Earthshot Prize Finalists 2024, BloombergNEF Pioneers 2024, World Economic Forum Technology Pioneers 2024, and part of the TechNation Future Fifty 2025, we are shaping the future of how organisations understand and protect nature.

• Revenue Growth and Account Expansion: Develop and implement strategies to drive net revenue retention (NRR) and annual recurring revenue (ARR), promoting both the growth of our accounts and clients’ sustainability goals. Use biodiversity and sustainability expertise to uncover and act on new opportunities within existing accounts, helping clients achieve their goals while establishing long‑term revenue streams. Ensure clients realise clear ROI from our biodiversity solutions, empowering them to improve supply‑chain practices and advance their leadership in sustainability.
• Client Relationship Management: Establish and maintain deep, trust‑based relationships with key conservation clients, promoting the adoption of innovative biodiversity technologies. Engage with clients regularly to align our solutions with their biodiversity monitoring objectives, enhance understanding of their impacts on nature and deliver meaningful, positive outcomes for their organisation.
• Sentiment And Value Enhancement: Monitor and improve client retention and satisfaction by tailoring solutions to meet their evolving needs, using insights to drive operational and product improvements. Identify opportunities to add value through additional services, ensuring these align with clients’ goals and broader sustainability efforts.
• Account Coordination: Work closely with our Operations team to oversee the delivery of projects within accounts, ensuring they are completed on time, within budget, and to the highest quality. Develop a deep understanding of client structures and decision‑making processes to identify opportunities for further collaboration, including expanding biodiversity initiatives across additional business units or regions.
• Sector Expertise: Utilise your expertise and network within the conservation community to broaden our market presence and drive conversations around biodiversity monitoring across different habitats and geographies. Apply your knowledge of regulatory frameworks (e.g., CSRD, TNFD, ISSB) to assist clients in navigating compliance requirements, delivering better outcomes through biodiversity solutions. Represent NatureMetrics at industry events, showcasing how our tools can help clients overcome obstacles and achieve measurable progress towards their sustainability goals.

Significant experience in account or project management within the conservation NGO, nature‑tech or environmental markets sector, with a proven track record of delivering results and engaging diverse audiences. Demonstrated success in driving revenue growth and expanding client bases, particularly with leading conservation organisations. Strong strategic insight into the challenges and opportunities within the conservation sector, including the funding gap and linking foundations, finance institutions and biodiversity needs. Active involvement with key industry stakeholders and bodies, enhancing our market presence and credibility within the conservation and nature‑recovery sector – attending relevant events, conferences and webinars. Confidently present our tools and products to mixed audiences both online and in person, effectively communicating the value of our solutions.

• Be part of a passionate, driven team, working to drive real, tangible and measurable impacts on nature.
• Ample opportunity for professional growth, learning and development in a fast‑moving and dynamic scale‑up.
• Flexible work arrangements – core hours between 10am–4pm to balance work and life. Many of our team are working parents and flex their hours around the school run.
• Hybrid working – 2–3 days in our offices in London and/or Guildford, depending on location.
• 25 days annual leave.
• Surrey Sports Park membership discount & gym classes and facilities in our London office.
• Cycle‑to‑Work Scheme.
• Life Assurance (4× basic annual salary), including 24/7 virtual GP access, mental health support, nutrition consultations, fitness programmes and health checks for you and your immediate family.
• £250 budget to spend on our learning platform, Learnerbly.
• Enhanced Family‑Friendly Policy.
• Salary Sacrifice Pension Scheme, prioritising sustainability.
• Bi‑yearly onsite events where the whole NatureMetrics team comes together to share updates, connect and have fun.

At NatureMetrics, diversity and inclusion are part of our DNA. We continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees, fuels innovation and connects us to the communities we work with. Our values leave no space for stereotypes – we are all unique and pull together for a common purpose. We’re a dynamic team passionate about nature and biodiversity and we take immense pride in our work and our impact. Join us on this journey!

Backed by ambitious investors, we’re on a mission to make biodiversity measurable at scale to underpin global goals and accelerate finance into nature. NatureMetrics combines tech and AI to derive simple insights from the full complexity of nature on the ground. We’re a dynamic team passionate about nature and biodiversity and we take immense pride in our work and our impact. Join us on this journey!