Account Manager - Mining in Guildford

We are revolutionising the use of data to fight biodiversity loss. NatureMetrics leads the market in developing groundbreaking data models to catalyse nature positive action and drive corporate accountability. Winners of the Bloomberg NEF Pioneers award 2024, Earthshot Prize Finalists and World Economic Forum Tech Pioneers 2024, we’re at the forefront of innovation and a pioneer of the Nature Tech space. Our products empower customers to make decisions that benefit both business and nature.

As an Account Manager focused on the mining sector, your objective is to leverage your deep sector expertise to drive account growth and adoption of our biodiversity solutions on a global scale. In this role, you will be instrumental in advancing the use of nature data as a critical component in business decision-making, helping our clients integrate these insights to achieve sustainable and profitable outcomes. We are seeking a dynamic and strategic professional with a track record of delivering measurable client value within the ESG space. Direct experience in biodiversity is not required, as your proven ability to achieve positive business outcomes will be critical to your success in this role.

Key Responsibilities:

• Revenue Growth and Account Expansion: Achieve significant increases in account revenue and client base expansion by implementing strategies that drive net revenue retention (NRR) and annual recurring revenue (ARR). Proactively identify and capitalize on new business opportunities within existing accounts, converting them into long-term revenue streams. Ensure clients realize clear and compelling ROI from our solutions.
• Customer Relationship Management: Establish and maintain strong, trust-based relationships with key clients. Regularly engage with clients to ensure their objectives are met, resulting in long-term retention and growth of accounts. Monitor and improve customer satisfaction and loyalty.
• Account Coordination: Oversee the delivery of all projects within key accounts, ensuring they are completed on time, within budget, and to the client’s satisfaction. Understand client structures and decision-making processes to unlock further business opportunities.
• Sector Expertise: Leverage your sector expertise to expand our presence within the mining industry. Use your deep understanding of the mining sector and broader regulatory landscape to drive client success and position our solutions as critical to their operations.

Experience: Significant experience in the mining sector, with a proven track record of delivering business results. Demonstrated success in driving revenue growth and expanding client bases within the mining industry. Strong understanding of the mining sector’s challenges and opportunities.

We offer a competitive salary, impactful work with a purpose-driven team, flexible work arrangements, and opportunities for professional growth. Our benefits package includes a salary sacrifice pension scheme prioritising sustainability, life assurance, health insurance, enhanced annual leave, Cycle to Work Scheme, and enhanced Family Friendly Policy.

We are advocates of a healthy work-life balance and mental wellbeing. We are happy to look at flexible working options for all our roles. At NatureMetrics, diversity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.