Account Manager - Mining in Guildford, Surrey

We are revolutionising the use of data to fight biodiversity loss. NatureMetrics leads the market in developing groundbreaking data models to catalyse nature positive action and drive corporate accountability. Our products empower customers to make decisions that benefit both business and nature.

As an Account Manager focused on the mining sector, your objective is to leverage your deep sector expertise to drive account growth and adoption of our biodiversity solutions on a global scale. In this role, you will be instrumental in advancing the use of nature data as a critical component in business decision-making, helping our clients integrate these insights to achieve sustainable and profitable outcomes.

We are seeking a dynamic and strategic professional with a track record of delivering measurable client value within the ESG space. Direct experience in biodiversity is not required, as your proven ability to achieve positive business outcomes will be critical to your success in this role.

Key Responsibilities:

• Revenue Growth and Account Expansion: Achieve significant increases in account revenue and client base expansion by implementing strategies that drive net revenue retention (NRR) and annual recurring revenue (ARR).
• Customer Relationship Management: Establish and maintain strong, trust-based relationships with key clients, essential when driving adoption of new and innovative technologies.
• Sentiment and Value Enhancement: Monitor and improve customer satisfaction and loyalty, feeding insights back into the wider business to inform future product and operational development.
• Account Coordination: Oversee the delivery of all projects within key accounts, ensuring they are completed on time, within budget, and to the client’s satisfaction.
• Sector Expertise: Leverage your sector expertise to expand our presence within the mining industry, and drive forward the conversation around nature-based solutions.

Experience: significant experience in the mining sector, with a proven track record of delivering business results. Demonstrated success in driving revenue growth and expanding client bases within the mining industry. Strong understanding of the mining sector’s challenges and opportunities, and the ability to translate this into business growth.

We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles. At NatureMetrics diversity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.