At a Glance
- Tasks: Ensure smooth client experiences and manage pre- and post-booking administration.
- Company: Join a multi-award-winning tour operator passionate about wildlife and travel.
- Benefits: Competitive salary, personal development, office perks, and enhanced holiday allowance.
- Other info: Brighton office location with regular team socials and clear career progression.
- Why this job: Be part of extraordinary journeys and make a real impact in wildlife-focused travel.
- Qualifications: Attention to detail, strong communication skills, and a passion for travel and wildlife.
The predicted salary is between 25000 - 30000 £ per year.
Natural World Safaris is a ground-breaking, multi-award-winning tour operator specialising in extraordinary, wildlife-focused journeys. We craft unique, tailor-made itineraries that take our clients closer to the natural world than they ever imagined possible.
Our strength lies in our unreplicated product, our team of passionate specialists, and our exceptional ground partners. From freediving with sperm whales to working alongside leading conservationists, we don’t just deliver “the best” — we deliver their best. For our clients, the journey into the extraordinary is guaranteed.
Operating across 42 destinations (and growing), we’re looking for enthusiastic, detail-driven individuals to join our Operations team.
As one of our Operations Specialists, you’ll play a key role in ensuring every client’s experience runs smoothly from start to finish. You’ll handle pre- and post-booking administration, maintain clear communication with clients and partners, and uphold our exacting standards of service.
We’re looking for someone who:
- Has exceptional attention to detail and takes pride in getting things right.
- Thrives in a fast-paced environment and can juggle multiple priorities with ease.
- Communicates confidently and warmly with clients and colleagues alike.
- Is proactive, organised, and motivated to deliver outstanding customer care.
- Shares our passion for travel, wildlife, and the natural world.
- Values teamwork and understands the importance of collaboration and communication.
The benefits:
- Competitive starting salary (in line with the Living Wage)
- Brighton Office Based, close to the sea!
- Personal development and clear career progression opportunities
- Pension scheme
- Free fruit and drinks in the office
- Store discounts
- Cycle to Work scheme
- Regular team socials
- Enhanced holiday allowance
If this sounds like the place where you’d like to make a difference, please send your CV and a covering letter to.
Operations Specialist in Eastbourne employer: Natural World Safaris
At Natural World Safaris, we pride ourselves on being an exceptional employer that fosters a vibrant and collaborative work culture. Located in the picturesque city of Brighton, our office offers a supportive environment where passionate individuals can thrive, with opportunities for personal development and clear career progression. Enjoy competitive benefits, including enhanced holiday allowances and regular team socials, all while contributing to extraordinary wildlife-focused journeys that make a real difference.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Specialist in Eastbourne
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Natural World Safaris who are looking for fresh talent for roles like Operations Specialist.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Natural World Safaris and give you a leg up for your Operations Specialist application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Operations Specialist openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Operations Specialist in Eastbourne
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Operations Specialist role at Natural World Safaris.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Operations Specialist position at Natural World Safaris.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Natural World Safaris.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Natural World Safaris's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Operations Specialist.
How to prepare for a job interview at Natural World Safaris
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Natural World Safaris.
