Head of Commercial
About Us
- Contract manufacturing for leading beauty brands.
- Our own portfolio of consumer brands.
We are entering an exciting stage of growth and have recently strengthened our leadership team with new Heads of Operations and Marketing.
We are now looking for a commercially minded leader who can help bring together sales, marketing, product development and commercial planning to drive the next stage of our growth.
The Opportunity
This is a genuine opportunity for someone ready to step into their first broad commercial leadership role.
You may already be leading commercial projects, key accounts, product portfolios or marketing within an SME and be ready for greater ownership.
We’re looking for someone with excellent commercial judgement, strong leadership potential and the ability to learn quickly.
Purpose of the Role
To coordinate and drive the commercial performance of both our manufacturing and own-brand businesses by aligning sales, marketing and product development around a clear commercial strategy.
This role is about creating momentum, improving decision-making and helping build a business that is less dependent on the founder.
Key Responsibilities
Commercial Leadership
- Develop and coordinate the commercial plan across the business.
- Bring together Sales, Marketing and Product Development around common priorities.
- Lead weekly commercial planning meetings.
- Drive accountability for commercial actions.
Growth
- Identify profitable growth opportunities.
- Support the development of new markets and customers.
- Work closely with Sales to strengthen the commercial pipeline.
- Monitor commercial performance and recommend improvements.
Brand & Product
- Help shape our customer proposition.
- Prioritise new product development based on commercial opportunity.
- Ensure marketing activity supports commercial objectives.
- Help connect brand strategy with commercial outcomes.
Decision Making
- Understand commercial performance, profitability and return on investment.
- Recommend where we should invest—and where we shouldn’t.
- Challenge opportunities that don’t fit our strategy.
- Balance short-term opportunities with long-term growth.
What Success Looks Like
Within 12 months you will have:
- Created a clear commercial rhythm across the business.
- Improved collaboration between Sales, Marketing and Product Development.
- Helped restart sustainable revenue growth.
- Reduced founder involvement in day-to-day commercial coordination.
- Built confidence across the leadership team to make decisions independently.
About You
You don’t need to have done this exact role before.
What matters most is your mindset.
You will be:
- Commercially curious and quick to learn.
- Able to understand both customers and numbers.
- Comfortable analysing profitability and making commercially sound decisions.
- Confident enough to challenge ideas respectfully.
- Decisive and comfortable working with incomplete information.
- Highly organised and naturally good at bringing people together.
- Comfortable saying "no" when opportunities aren’t commercially right.
- Ambitious and excited by building something.
Experience
You might currently be:
- Senior Commercial Manager
- Senior Brand Manager
- Commercial Manager
- Category Manager
- Business Development Manager
- Product Manager with strong commercial responsibility
- Commercial Project Manager
- Marketing Manager with significant commercial exposure
Experience in cosmetics is advantageous but not essential.
Experience within consumer goods, manufacturing or another fast-paced SME environment would be valuable.
Why Join Us?
This is an opportunity to help shape the future of a growing business and build a true commercial leadership function.
You’ll work closely with the founder and leadership team, with real autonomy, influence and the opportunity to grow into a broader executive role as the business grows.
Head of Commercial Growth in Bath employer: Natural Spa Factory
Natural Spa Factory in Bath is an exceptional employer that fosters a collaborative and innovative work culture, where your ideas can directly influence the growth of our brand. We offer competitive benefits, opportunities for professional development, and a supportive environment that encourages creativity and teamwork, making it a rewarding place to advance your career in the beauty and wellness industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Commercial Growth in Bath
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Natural Spa Factory are looking for when hiring for a Head of Commercial Growth.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Natural Spa Factory for the Head of Commercial Growth, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Natural Spa Factory as a Head of Commercial Growth, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Natural Spa Factory’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of Commercial Growth.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Natural Spa Factory, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Natural Spa Factory's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Natural Spa Factory. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Natural Spa Factory
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Natural Spa Factory uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Natural Spa Factory. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
