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For Companies At a Glance
- Tasks: Lead and coach teams while managing client accounts and ensuring project success.
- Company: Join a rapidly growing organisation focused on public services and innovative solutions.
- Benefits: Enjoy flexible working, 25 days holiday, medical insurance, and training opportunities.
- Why this job: Make a real impact in diverse projects while developing your leadership skills.
- Qualifications: Strong communication skills and experience in consultancy or digital transformation required.
- Other info: Open to all backgrounds; adjustments available for neurodiverse candidates.
The predicted salary is between 93600 - 156000 £ per year.
Our client has adopted a Team of Teams approach to organising themselves. As part of an ambitious growth journey, they have formed Clubs focused on specific sectors within the UK public services market. These Clubs provide the knowledge and experience required to meet customers' demanding outcomes. From these Clubs, Teams are formed to deliver on project schedules that may range from a few weeks to multi-year engagements.
They seek a motivated and results-oriented individual to help coach and lead their Club and continue to develop and grow across sectors, customers, and regions.
The Club Executive will engage with customers at the executive level to help grow client accounts while ensuring that the Clubs teams are engaged and delivering on the outcomes agreed with customers. Club Executives are true leaders, able to manage the details of complex customer engagements while supporting and engaging with a diverse range of colleagues and customers, from Team Leads to customer executives, and from the CEO to the Board. Club Executives provide the connections and leadership that enable the Clubs to function efficiently.
The Club Executive will have an overarching role in ensuring quality and delivery across multiple customer accounts while maintaining Club profitability and growth. Day-to-day activities may include:
- Project scoping
- Bid work
- Initiating recruitment
- Monitoring project progress
- Addressing escalations from teams or customers
- Establishing and owning Clubs Profit & Loss and Key Performance Indicators (KPIs)
- Attending show and tells
- Coaching the Club leadership team
The organisation is growing rapidly, as are the range of customers and types of engagements they undertake. As a Club Executive, you will be responsible for a group of customers, which may change as they grow and rebalance their Clubs. Club Executives will collaborate to ensure efficient account distribution and actively support the Sales Team in account growth and business development activities.
Club Executives will be responsible for 3-6 clients each, with projects ranging from small Discoveries or strategic engagements to multi-year, multi-team engagements totalling approximately £10 million in revenue. Leading 50-70 team members directly, they will own specific metrics for the club, including revenue, margin (Club and Teams), and utilisation. While there will be KPIs, these will be achieved through teamwork and a shared purpose: realising the potential of their staff, customers, and their employees and UK citizens.
Requirements
Experience
- Strong, clear communications with the ability to communicate vision and motivate teams
- Responsible for proactively developing and leading strategy for clients, engaging with customer executives, and maintaining strong client satisfaction
- Leading and motivating multi-disciplinary teams to do exceptional work for clients
- Accountable for managing the Clubs P&L and identifying opportunities to grow it through up/cross-sell and new revenue streams in collaboration with the Sales Team
- Accountable for operational management and reporting key performance data across customer engagements
- Contribute to the Clubs capability/offerings together with the leadership team
Security Clearance
Certain projects demand that staff be British and cleared to SC level (or eligible for clearance). Candidates cleared to DV level are also required for growth plans.
Not Meeting All Requirements?
Studies show that women and black, Asian, and minority ethnic people are less likely to apply for a job unless they meet every qualification. So if you're excited about this role but your experience doesn't align perfectly, we encourage you to still apply. You might just be the perfect fit for this role or another opportunity.
The organisation actively welcomes applications from people of colour, the LGBTQ+ community, individuals with disabilities, neurodivergent individuals, parents, carers, and those from lower socio-economic backgrounds. If you need any accommodations to support your specific situation, please let them know. For candidates who are neurodiverse or have disabilities, adjustments can be made throughout the interview process.
Interview Process:
- 1st Stage: Initial phone screening with a member of the recruitment team
- 2nd Stage: Technical interview evaluating technical expertise and problem-solving abilities (particularly for technical roles)
- Final Stage: 10-15 minute presentation and a panel interview involving questions from multiple departments
Salary
Total package: up to £156,000
Benefits
- 25 days paid holiday, plus bank holidays
- Vitality medical insurance
- Workplace Pension (5% employer contribution)
- Group Life Assurance
- Cycle scheme
- 5 days a year for approved Training
- WFH equipment allowance
- Buy/Sell Holiday
- 2 days paid volunteering days
Other Benefits:
- Flexible working
- Work on exciting projects and make a difference
- Empowered to make decisions
- Encouraged to fail fast and learn quickly
- 1-2-1 and team coaching/training available to all staff
Club Executive in West London employer: Natural Resourcing Ltd
Contact Detail:
Natural Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club Executive in West London
✨Tip Number 1
Familiarise yourself with the specific sectors within the UK public services market that the Clubs focus on. Understanding the nuances of these sectors will help you engage more effectively with potential clients and demonstrate your knowledge during discussions.
✨Tip Number 2
Network with current or former Club Executives to gain insights into their experiences and challenges. This can provide you with valuable information on what it takes to succeed in the role and may even lead to referrals.
✨Tip Number 3
Prepare to showcase your leadership skills by thinking of examples where you've successfully managed multi-disciplinary teams. Be ready to discuss how you motivated your team and achieved exceptional results for clients.
✨Tip Number 4
Research the company's recent projects and client engagements. Being knowledgeable about their work will allow you to ask informed questions during the interview and show your genuine interest in contributing to their growth.
We think you need these skills to ace Club Executive in West London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the role of Club Executive. Focus on your leadership skills, project management experience, and any work you've done in consultancy or digital transformation.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Discuss how your background and skills make you a great fit for leading teams and managing client relationships, and provide specific examples of your achievements.
Highlight Key Metrics: When detailing your past roles, include specific metrics that demonstrate your success in managing P&L, client satisfaction, and team performance. This will show your ability to drive results and manage complex engagements effectively.
Showcase Communication Skills: Since strong communication is crucial for this role, ensure your application reflects your ability to convey ideas clearly. Use concise language and structure your application well to demonstrate your communication prowess.
How to prepare for a job interview at Natural Resourcing Ltd
✨Understand the Club's Vision
Before your interview, make sure you have a solid grasp of the Club's mission and vision. This will help you articulate how your experience aligns with their goals and demonstrate your commitment to their growth journey.
✨Showcase Leadership Skills
As a Club Executive, you'll need to lead diverse teams. Prepare examples from your past experiences where you've successfully motivated and managed teams, especially in complex environments. Highlight your ability to communicate effectively with both team members and executives.
✨Prepare for Technical Questions
Given the technical nature of the role, be ready to discuss your problem-solving abilities and any relevant technical expertise. Brush up on consultancy practices and digital transformation, particularly in the context of Central Government.
✨Engage in the Presentation
During the final stage of the interview, your presentation is key. Make it engaging and concise, focusing on how you can contribute to the Club's profitability and growth. Be prepared to answer questions from various departments, showcasing your collaborative spirit.
