Telemetry Specialist in Wales

The role involves supporting the management, development, and operation of Natural Resources Wales' national telemetry service. This includes providing expert technical guidance on telemetry systems and field-based monitoring equipment to maintain reliable, high-quality water quantity data and effectively adopt new technologies.

As part of a team of specialists, you will contribute to the configuration, performance, and resilience of the telemetry infrastructure that underpins NRW's flood warning, forecasting, and wider water management activities. The team delivers a 24/7 operational telemetry service across Wales, ensuring that critical data streams remain robust during routine operations and incident response.

Your responsibilities will include:

• Ensuring the telemetry system is maintained, managed, and optimised to collect, archive, and provide timely data to NRW staff, external partners, and business systems.
• Leading the delivery of complex user displays, alarms, interfaces, and outputs.
• Providing technical advice related to telemetry and acting as the principal provider for complex field communication technologies and instrumentation.
• Coordinating the introduction of new techniques, technologies, and best practices to operational systems.
• Ensuring appropriate procedures, standards, guidance, and training are in place for the maintenance and management of the telemetry system.
• Leading on telemetry system vendor liaison and the identification, assessment, and procurement of telemetry connected equipment.
• Developing staff, systems, and infrastructure to enhance NRW's telemetry services while influencing key stakeholders.
• Acting as a coach and mentor for members of the National Hydrometry and Telemetry Team.
• Undertaking health and safety duties appropriate to the post.
• Committing to Natural Resources Wales Equal Opportunities and Diversity Policy.
• Participating in incident response activities.
• Performing any other reasonable duties requested commensurate with the grade of this role.

Your qualifications, experience, knowledge, and skills should include:

• A recognised qualification, degree, or equivalent knowledge.
• Proven track record in the use, configuration, and optimisation of wide-area telemetry and SCADA systems.
• Strong working knowledge of relevant programming and data tools, such as Python, SQL, and Power BI.
• Ability to build and maintain productive relationships with internal stakeholders.
• Understanding of telemetry instrumentation, measurement systems, and associated standards.
• Experience in managing or contributing to capital investment projects involving ICT infrastructure.
• Welsh Language level requirements: Essential Level A1 - Entry level.

Benefits include:

• Civil Service Pension Scheme with employer contributions of 28.97%.
• 28 days annual leave, rising to 33 days.
• Commitment to professional development.
• Health and wellbeing benefits.
• Weekly wellbeing hour.

We are passionate about creating a diverse workforce and encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We guarantee interviews for candidates with disabilities who meet the minimum selection criteria.

Natural Resources Wales is unable to offer visa sponsorship for this position. Welsh language skills are considered an asset, and we support staff to learn and develop their Welsh language skills.