Senior Specialist Business Relationship Management Advisor in Slough

The role
We are seeking an experienced digital professional to join our Business Relationship Management team and play a key role in shaping the future of digital services at Natural Resources Wales (NRW).
This influential position provides strategic leadership across Digital, Data and Technology (DDaT) initiatives, ensuring project proposals are viable, deliver measurable value and align with organisational priorities and wellbeing objectives. Working closely with Business Groups, you will help define and influence their digital direction by developing and delivering project proposals ranging from simple improvements to complex transformation programmes, supporting and enhancing existing systems, and identifying opportunities for future digital investment.
A central aspect of the role is translating organisational strategies, including digital, recovery and knowledge management strategies, into practical project opportunities that can be considered by the Digital Design Authority. You will work with senior stakeholders across NRW and external partners, including Microsoft, to develop strong relationships and ensure digital initiatives meet business needs. The role also involves analysing technology trends and vendor roadmaps, aligning these with organisational priorities, and influencing DDaT programmes and long-term planning.
Operating within the ITIL framework, you will ensure compliance with NRW governance processes, including the Digital Design Authority (DDA) and Independent Project Assurance Group (IPAG), while promoting continuous improvement and best practice.
Success in this role will depend on excellent communication and stakeholder management skills, enabling you to engage effectively with colleagues, partners and stakeholders across Wales. This is an exciting opportunity to influence digital transformation across a national organisation and help deliver innovative solutions that support Wales' people, communities and natural environment.
This post is fixed term until 31 March 2027, with the possibility of extension or permanency.
As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance.
To make an informal enquiry about this role, please contact
Robert Stonehewer
at
Interviews will be
face to face (details of location will be shared in advance) About us
There has never been a more important time to join NRW (Natural Resources Wales) and make a real difference to the future of Wales' people and nature. We are focused on making our services better and simpler for citizens, businesses and stakeholders across Wales.
Established in 2013, NRW adopted a cloud-first model without legacy technologies or migrations. Separated into sub-teams, we develop, manage and support a large Azure multi-region deployment, supporting life-preserving services for the nation 24/7.
With over 100 web applications, associated databases and APIs, real-time environmental modelling, public alerting and reporting, and IoT data collection from over 650 remote locations, interesting and exciting work with purpose is never far away.
Our ambition is to grow more talent in data, digital and technology in Wales over the coming years. To do that, we are collaborating with specialist design and development partners to enhance capacity and skills. By creating blended teams of people from our own teams in NRW and our delivery partners, we work collaboratively towards shared goals and outcomes that deliver for the nation of Wales, aligned with NRW's Digital and Corporate Strategy.
What you will do
Develop and maintain strategic relationships across NRW, suppliers and partners to understand business priorities and ensure digital products and services deliver organisational value. Lead the identification, analysis, prioritisation and development of digital opportunities, project proposals and business cases aligned to NRW strategies and objectives. Provide expert technical advice and recommendations to senior stakeholders, supporting decision-making, investment planning and organisational change. Lead business analysis activities to investigate complex challenges, identify opportunities for improvement and develop practical solutions. Research emerging technologies, industry best practice and supplier roadmaps, identifying opportunities, risks and innovations relevant to NRW. Ensure proposed solutions meet architecture, security, governance and service management standards, promoting continual improvement and value for money. Identify, assess and manage technical, operational, financial and reputational risks associated with projects, services and technology investments. Lead, mentor and influence specialist and technical colleagues through matrix management arrangements, promoting collaboration, capability development and successful delivery Undertake health and safety duties and responsibilities appropriate to the post Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post Be committed to your own development through the effective use of your personal development plan (known as Sgwrs). Any other reasonable duties requested commensurate with the grade of this role. Your qualifications, experience, knowledge and skills In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Degree in a relevant Digital, Data and Technology discipline or equivalent professional experience. Significant experience in business relationship management, digital transformation, business analysis or technology-enabled change. Extensive experience of developing, prioritising and shaping complex projects, programmes, business cases or digital initiatives. Strong understanding of cloud technologies, digital platforms and modern technology architectures. Experience of influencing senior stakeholders and building effective relationships across organisational and partner boundaries. Strong analytical, communication and problem-solving skills, with the ability to translate complex technical information into clear business outcomes. Knowledge and practical application of Agile and ITIL principles, together with experience of governance, risk and continual improvement practices. Experience of leading and mentoring specialist staff through professional or matrix management structures and maintaining awareness of emerging technology and industry developments. Welsh Language level requirements
Essential:
Level A1 - Entry level Welsh language levels
Please note
if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us. Additional Information Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date.
Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route. Benefits This role will offer a range of benefits, including:
Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme) 28 days annual leave, rising to 33 days generous leave entitlements for all your life needs commitment to professional development health and wellbeing benefits and support weekly wellbeing hour to use as you choose See full details for all the employee benefits you will receive. Please keep reading We're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria.
We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year.
We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses.
We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills.
You are welcome to apply for any vacancy in Welsh or English, and any application submitted will be treated equally. Applications are welcome from individuals who want to work full-time, part-time, or job share.
Please note that we reserve the right to close this vacancy before the advertised closing date if we receive a high volume of applications. We encourage candidates to submit their application as early as possible and not wait until the closing date to apply. TPBN1_UKTJ