Technical Support, Flood Risk Asset Management in London

This is an exciting opportunity to start or grow your career in flood risk and asset management, while making a real difference to communities across Wales in the face of climate change. As part of the National Operations Flood Risk Services Team, you will support data improvement programmes that help us sustainably manage NRW-managed flood risk assets. Your work will contribute directly to reduce the risk to people and communities from flooding and coastal erosion.

You will work as part of a supportive national team, alongside experienced Flood Risk Management (FRM) asset specialists and operational colleagues across Wales. With guidance and mentoring, you'll help ensure our asset data is accurate, reliable and fit for purpose, developing your technical skills while gaining valuable insight into how flood risk management is delivered in practice.

Your responsibilities will include helping to organise and deliver work packages within the national asset management programme, carrying out tasks using the AMX Flood database, and maintaining and updating GIS datasets. You will also support operational teams by analysis to inform site inspections, asset condition assessments and programme delivery. As your experience grows, you'll contribute to technical advice, programme monitoring and reporting, while learning how we meet statutory and regulatory requirements.

This is a data and evidence driven role that blends technical learning with real-world impact. It is ideal for someone early in their career who enjoys working with data, is keen to build their skills in asset management and GIS, and wants to develop within a multi-disciplined organisation that values learning and professional growth.

We are committed to flexible working and supporting your development. You will be part of a dispersed team based across Wales and contracted to the nearest NRW office to your home. A suitable hybrid working pattern will be agreed on appointment, with face-to-face team/departmental meetings planned in advance (approximately 3 to 4 times a year). Training, support and opportunities to build your experience will be provided as you settle into the role.

About us: Natural Resources Wales is an evidence-based organisation that depends on high-quality data to guide decision-making. The National Flood Risk Services team supports Operational teams with policy and systems guidance. We manage our flood risk assets using AMX Flood, a structured SQL-based database with a user-friendly interface that supports inspections, maintenance planning, investment decisions, and public safety risk management. Reliable data is essential for understanding the condition of our assets and planning future investment. This role plays a key part in identifying and delivering data improvements, supporting our national data plans and ensuring we make informed, strategic decisions for flood risk management across Wales.

What you will do:

• Deliver tactical work in flood risk asset management programmes, mainly using the FRM assets database 'AMX Flood' and support systems such as Power BI.
• Monitor, maintain and improve relevant GIS data and ensure operational teams have reliable data to carry out site evaluation in the delivery of their operational programmes.
• Deliver technical advice for specific sector or technical issues, focusing on data improvement to our 'AMX Flood' database.
• Contribute to improving our flood asset data in spatial environments using GIS tools.
• Support the National flood Asset Database (NAD) and its public-facing Open Data portals.
• Deliver work plans, and delivery of agreed actions to contribute to business planning.
• Participate in NRW technical groups in relation to the AMX Flood database.
• Interact with colleagues across NRW to promote consistent industry and specialist subject practices.
• Undertake health and safety duties and responsibilities appropriate to the post.
• Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post.
• Be committed to your own development through the effective use of your personal development plan (known as Sgwrs).
• Required to take part in incident response activities.
• Any other reasonable duties requested commensurate with the grade of this role.

Your qualifications, experience, knowledge and skills:

• Hold a recognised qualification in data management, computing or engineering or equivalent experience.
• Experience of working with large data sets in data management environments.
• Experience of interrogating SQL database tables (or equivalent) and analysing trends, gaps, identifying errors and presenting these to colleagues.
• An understanding of asset management principles, an awareness of flood risk assets and the flood risk management sector in Wales.
• Analytical thinking skills, and experience of using data analysis tools e.g. Excel, Power BI and others.
• A thorough understanding of computer systems and applications.
• Welsh Language level requirements: Essential: Level A1 - Entry level.

Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.

Benefits:

• Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme).
• 28 days annual leave, rising to 33 days.
• Generous leave entitlements for all your life needs.
• Commitment to professional development.
• Health and wellbeing benefits and support.
• Weekly wellbeing hour to use as you choose.

We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria.

We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year.

Unless otherwise stated in the 'Role' section of this advert, Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route.

We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on a variety of topics, stay current in their field and continue to learn as their career progresses.

We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills.