Master Data Advisor in London

The role involves supporting the delivery and ongoing management of data integration, reporting, and data quality activities across Natural Resources Wales (NRW). You will help maintain data pipelines, dashboards, and data tools, ensuring data is accurate, accessible, and supports day-to-day operational and decision-making needs.

Working as part of the Master Data team, you will provide technical support to colleagues across the organisation, helping to resolve queries and improve how data is used in practice. You will also contribute to the development and enhancement of data solutions, gaining valuable experience in enterprise data tools, processes, and standards.

As an organisation, we support flexible working. You will be contracted to the nearest NRW office to your home, and a suitable hybrid working pattern will be agreed upon appointment. Any regular face-to-face meetings or training will be planned in advance. This role will be offered as a fixed-term appointment until 31 March 2028 with the potential to become permanent, offering a great opportunity to develop in a supportive team.

What you will do:

• Support the system owner for NRW's suite of master data tools (e.g. data stores, data integration tools, and dashboard/reporting tools with an emphasis on Feature Manipulation Engine (FME)) by providing technical database administration and configuration; managing user permissions and working closely with colleagues in DDaT, external contractors, or partners on developments, upgrades, etc.
• Maintain tools and applications that manage the flow, integrity, and integration of NRW data assets as data moves between applications and new applications are developed.
• Maintain operational reporting tools and support staff across NRW to build dashboards, reports, and operational views of our data so that it supports SMNR and informs operational decisions and policy development.
• Work with NRW data custodians and Master Data colleagues to help define, manage, monitor, and audit NRW's corporate data standards, including validation and quality checking activities.
• Import, export, transform, validate, and quality assure NRW data in line with NRW and industry standards, across a range of data themes, formats, and from a range of IT applications.
• Provide ITIL resolver support, training, and guidance to staff across NRW, dealing with complex technical support queries from staff in the use of NRW's suite of data integration tools with specific responsibility for supporting FME-based processes and users.
• Analyse and model data in accordance with the MDM 10 step methodology, applying established structures and standards.
• Maintain corporate reference dictionaries and term lists that are used to standardise (master) data capture and retrieval in NRW.
• Create operational reports, dashboards, and business views of our data to meet operational needs.
• Support the team leader and master data specialists to deliver improvement projects and solutions by contributing to the specification, configuration testing, and service introduction of new FME-based data solutions, including enhancements to existing data pipelines and workflows.
• Represent master data in relevant task and finish groups, networks, and governance groups, providing input on FME-enabled data standards, controls, and integration approaches.
• Support and train new Master Data Team members.
• Undertake health and safety duties and responsibilities appropriate to the post.
• Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post.
• Be committed to your own development through the effective use of your personal development plan (known as Sgwrs).
• Any other reasonable duties requested commensurate with the grade of this role.

Your qualifications, experience, knowledge, and skills:

• Degree in a relevant subject or a good grounding in data management, natural, environmental, or computer science.
• Experience of database administration of either a corporate database, a data warehousing, data integration tools, or data interrogating, visualisation, and reporting tools.
• Experience in managing data in a business context e.g. collating, warehousing, managing, transforming, manipulating, interrogating, archiving, extracting, analysing, and using data; including experience in using enterprise reporting, integration, or transformation tools e.g. FME, SSRS, PowerBI, SSAS, SSIS.
• An understanding of data sensitivities and experience of managing sensitive and confidential information.
• Experience of providing user support in a data or IT environment.
• An understanding of the ITIL framework or similar governance framework for application development and user support.
• IT literacy, the ability to use Windows and Microsoft Office applications confidently.
• Welsh Language level requirements: Essential: Level A1 - Entry level Welsh language levels.

Please note if you do not meet the A1 requirement, i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.

Additional Information:

• Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check.
• Appointments are normally made within 4 to 8 weeks of the closing date.
• Natural Resources Wales is unable to offer visa sponsorship for this position.

Benefits:

• This role will offer a range of benefits, including:
• Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme).
• 28 days annual leave, rising to 33 days.
• Generous leave entitlements for all your life needs.
• Commitment to professional development.
• Health and wellbeing benefits and support.
• Weekly wellbeing hour to use as you choose.

We are passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria.

We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year.

We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on a variety of topics, stay current in their field, and continue to learn as their career progresses.

We are a bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop, and use their Welsh language skills.