Fly Tipping Action Officer

This is an exciting opportunity to play a key part in tackling environmental crime across Wales. As the post holder, you will support the delivery of FTAW's work and engagement, helping us reduce the impact of fly-tipping on communities and the environment. You will lead the development and rollout of FlyMapper - our innovative GPS-based system designed to capture accurate, real-time data on fly-tipping incidents, including their number, type, and location across Wales. Your work will directly contribute to smarter decision-making, better targeting of resources, and improving the way fly-tipping is managed nationally.

In this varied and rewarding role, you will:

• Oversee ongoing system support, development, and enhancements
• Deliver training and guidance to users across Wales
• Manage supplier contracts and maintain productive working relationships
• Promote wider adoption of FlyMapper to strengthen data consistency and reporting

If you're passionate about using technology to improve environmental outcomes and want to be at the heart of an impactful national project, this role offers a fantastic opportunity to make a real difference. As an organisation we support flexible working. You will be contracted to an NRW office within the place base/location above and a suitable hybrid working pattern will be agreed on appointment. Any regular face-to-face meetings or training will be planned in advance with an expectation to attend in person team meetings each quarter that are held in turn in Cardiff, Mid-Wales and North Wales.

To make an informal enquiry about this role, please contact Heidi Pawlin at. Interviews will take place through Microsoft Teams. Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date.

What you will do:

• Provide guidance in relation to compliance with environmental and regulatory standards.
• Liaise with stakeholders and develop partnerships to deliver initiatives based on place-based requirements.
• Take appropriate actions to collect evidence for enforcement purposes, in accordance with defined procedures.
• You will also contribute to delivering other areas of the FtAW work plan and assist colleagues with fly-tipping investigations, surveillance & enforcement work as required.
• Oversee and manage contractor performance, service delivery and related costs, ensuring work is completed safely, efficiently and in compliance with NRW standards, escalating issues where required.
• Plan and deliver training, support and user engagement activities, building system confidence and promoting wider uptake of dedicated mobile and web-based application (e.g. FlyMapper) across Wales, while monitoring user performance and identifying opportunities for improvement.
• Develop and maintain effective working relationships with stakeholders, including local authorities, partner organisations, landowners and contractors, identifying place-based needs and coordinating joint initiatives that support the FtAW programme.
• Undertake health and safety duties and responsibilities appropriate to the post.
• Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post.
• Be committed to your own development through the effective use of your personal development plan (known as Sgwrs).
• Any other reasonable duties requested commensurate with the grade of this role.

Your qualifications, experience, knowledge and skills:

In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method:

• Relevant knowledge and experience of working as a regulator.
• Understanding of commercial business processes and pressures.
• Ability to communicate effectively with regulated business and the public, explaining issues and gaining support by influencing.
• Educated to degree level or equivalent in a scientific subject.
• The ability to use specialised IT systems.

Welsh Language level requirements:

Essential: Level A1 - Entry level. Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.

Benefits:

This role will offer a range of benefits, including:

• Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme)
• 28 days annual leave, rising to 33 days
• Generous leave entitlements for all your life needs
• Commitment to professional development
• Health and wellbeing benefits and support
• Weekly wellbeing hour to use as you choose

We’re passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria. We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year.

Unless otherwise stated in the 'Role' section of this advert, Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route.

We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on a variety of topics, stay current in their field and continue to learn as their career progresses.

We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills.