At a Glance
- Tasks: Deliver a 5-star experience, manage schedules, and support clinic growth through marketing.
- Company: Luxury clinic focused on exceptional patient care and aesthetics.
- Benefits: Earn up to £16/hour, enjoy private health insurance, and discounts on treatments.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Be the face of luxury care and make a real impact in patients' lives.
- Qualifications: 2+ years in premium customer-facing roles with strong communication skills.
The predicted salary is between 16 - 16 £ per hour.
As the first point of contact, you will deliver a 5-star, luxury front-of-house experience for our clients. You will manage the daily flow of the clinic, optimise practitioners’ schedules, oversee inventory, actively drive clinic growth through patient retention strategies, social media support, and local marketing initiatives, while providing direct administrative support to ensure seamless daily operations.
Key Responsibilities and Duties
- Front of House & Patient Experience
- Provide a pristine, warm, and professional welcome to all patients arriving at the clinic, including offering refreshments.
- Manage patient check-ins, guide them through necessary medical history paperwork, and coordinate waiting room flow.
- Serve as the brand ambassador, ensuring the reception and waiting areas are flawlessly presented at all times.
- Handle all incoming phone calls, emails, and digital inquiries promptly, converting inquiries into bookings and managing patient deposits.
- Management Support & Executive Assistance
- Help prepare documentation, compile periodic reports, and support project management for clinic updates.
- Coordinate internal communication between management, practitioners, and support staff to ensure clear alignment on daily goals.
- Commercial & Growth Support
- Social Media & Content: Capture high-quality, authorised photo and video content during clinic downtime to support marketing channels.
- Local Marketing: Assist with community networking and local business outreach.
- Event Coordination: Support the planning and execution of in-clinic events such as VIP evenings, product launches, or promotional open days by managing RSVPs and guest relations.
- Clinic Preparation & Stock Control
- Clinic Room Prep: Arrive ahead of clinic hours to tidy, reset, and prepare treatment rooms, ensuring they are pristine and set up according to practitioner preferences.
- Stock Auditing: Perform regular inventory checks on clinical consumables and retail skincare lines to prevent shortages.
- Merchandising: Ensure front-of-house retail displays are fully stocked, meticulously clean, and visually appealing.
- Clinic Efficiency & Compliance
- Proactively manage the digital booking.
- Maintain strict patient confidentiality and data compliance in line with GDPR regulations.
- Process payments securely and handle billing queries.
Candidate Requirements
Essential:
- Experience: Minimum 2 years of experience in a premium reception, administrative, or customer-facing role (e.g., private medical, aesthetic clinic, luxury spa, or high-end hospitality).
- Communication: Exceptional verbal and written communication skills with a polished, professional telephone manner and a confident approach to client outreach.
- Tech-Savvy: Highly proficient in digital tools, Microsoft Office, and electronic booking software. Comfortable using smartphones and apps for social media content capture.
- Attributes: High attention to detail, strong organisational skills, commercial awareness, and a genuine interest in the aesthetics and skincare industry.
Desirable:
- 2-3 years of experience in a premium reception, administrative, or customer-facing role in a private medical or an aesthetic clinic.
- Prior experience handling medical records or working in a regulated clinical setting.
- Basic understanding of social media platforms (Instagram/TikTok) for business.
Benefits
- Competitive salary of up to £16 per hour (depending on experience).
- Private Health Insurance.
- Generous discounts on treatments and skincare products.
Interested applicants please submit your CV via clicking the apply icon.
Coordinator & Front-of-House Ambassador for a Luxury Clinic in Belfast employer: Natural Look Medispa and Clinic
Join our luxury clinic as a Coordinator & Front-of-House Ambassador, where you will be at the forefront of delivering an exceptional patient experience in a vibrant and supportive environment. We offer competitive pay, private health insurance, and generous discounts on treatments, all while fostering a culture of growth and collaboration. With opportunities to engage in local marketing initiatives and community networking, this role not only enhances your professional skills but also allows you to contribute meaningfully to our clinic's success.
Contact Details:
Natural Look Medispa and Clinic Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Coordinator & Front-of-House Ambassador for a Luxury Clinic in Belfast
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Coordinator & Front-of-House Ambassador for a Luxury Clinic in Belfast
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Natural Look Medispa and Clinic, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Natural Look Medispa and Clinic
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Natural Look Medispa and Clinic.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Natural Look Medispa and Clinic.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Natural Look Medispa and Clinic can really resonate with interviewers and show your commitment to the field.
