At a Glance
- Tasks: Provide IT support and administration for network infrastructure and systems.
- Company: Leading supplier of innovative plant-based ingredients in the UK.
- Benefits: Gain hands-on experience, training, and a vibrant work culture.
- Other info: Flexible hours with opportunities for growth and learning.
- Why this job: Join a passionate team transforming food trends and making an impact.
- Qualifications: Degree or HND in IT preferred; experience in IT support is a plus.
The predicted salary is between 24000 - 30000 £ per year.
Bringing excitement and inspiration to the menu since 2002.
We are the UK's leading supplier of added-value plant-based ingredients.
Immersed in the latest food trends, we transform vegetables into irresistible, exciting, and inspired ingredients.
Through innovation and outstanding service, we collaborate with world-leading food service brands, chilled food manufacturers, and recipe box operators to help put vegetables where they belong - at the heart of the menu.
From our innovation chefs and new product development team to our operations experts, it's our incredible people who have shaped us into innovative tastemakers.
Their hard work and genuine passion for food allow us to create high-quality, bespoke food that transform our customers' menus.
Position
By developing knowledge through experience working in the NI IT Department and from training/mentoring from the IT Manager carry out the following duties.
- To provide level 1 support for the LAN/WAN network infrastructure and all IT systems and associated software and hardware, supported by IT Manager, external suppliers, and IT Managed Service provider where needed.
- To carry out IT administration tasks for the LAN/WAN network infrastructure and all IT systems and associated software and hardware, supported by IT Manager, external suppliers, and IT Managed Service provider where needed.
- To create and update IT Department COPS and IT Department documentation, supported by IT Manager, external suppliers, and IT Managed Service provider where needed.
- To ensure that IT COPS/procedures are adhered to.
- To deputise for the IT Manager whilst the IT Manager is on holiday, working offsite or off work ill.
- To help to improve the service levels that are provided by the IT Department.
- Management of any assigned IT projects.
- To assist with the management of IT suppliers and IT Managed Service Provider.
- To learn how to setup or modify EDI messages with external partners and to troubleshoot EDI problems, supported IT Manager, ERP partner, and EDI Managed Service Provider.
- May source and create IT purchase requisitions and submit for approval and PO creation.
- Management of any assigned IT projects.
- Required to work out of normal office hours for critical out of hours support, normal frequency expected to be less than 7,5 hours per month.
Assisted by Managed Service Provider and with support of NI IT team members when needed.
- To ensure that good practice is followed regarding IT legality, for example only install software that is legal to be installed.
- To ensure good practice is followed regarding IT security and cyber security, for example ensure that anti-virus protection and email protection is installed on company hardware/email accounts.
- To help to improve the service levels that are provided by the IT Department.
- Support the main objectives of the IT Department and in doing so perform any reasonable duty as requested by the IT Manager or SLT.
- Promote a happy and enthusiastic working environment.
Requirements
Qualifications
- Preferably educated to degree/HND level in an IT/computer based subject.
Experience
- Advantageous but not essential to have a basic working knowledge or experience/approved training/education in any of the following: Windows Servers, PC/Laptop operating systems, software and hardware support and fault diagnostics/resolution, DHCP, DNS, LAN network infrastructure, and Microsoft Office 365.
- Advantageous but not essential to have a basic working knowledge or experience/approved training/education in any of the following: MS-Exchange Server, VMware, Cisco wifi equipment, VOIP telephone systems, wifi barcode scanners/printers, laser printers, Veeam backup, CCTV systems, firewalls, and mobile phones.
- Basic knowledge advantageous but not essential regarding EDI concepts.
- Advantageous but not essential to have previous hands on experience in an IT department in a commercial environment.
- Good communication skills, both oral and written.
- Basic knowledge advantageous but not essential regarding purchase skills.
- Basic knowledge of ERP system concepts is advantageous but not essential.
- #J-18808-Ljbffr
IT Support & Administration Engineer in Beeston employer: Natural Innovations
Natural Innovations in Beeston is an exceptional employer, offering a dynamic work environment that prioritises employee growth and development. With a strong focus on innovation in the fast-paced FMCG sector, employees benefit from a supportive culture that encourages continual improvement and collaboration. The unique shift pattern allows for a balanced work-life experience while contributing to high-speed food production, making it a rewarding place to advance your engineering career.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support & Administration Engineer in Beeston
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Natural Innovations values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Natural Innovations might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Natural Innovations!
✨Direct Apply to Natural Innovations
Let's not forget to apply directly through the Natural Innovations website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support & Administration Engineer in Beeston
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Natural Innovations.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Natural Innovations. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Natural Innovations
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
