At a Glance
- Tasks: Engage audiences with fun, interactive learning experiences at a world-class museum.
- Company: Join a leading science research centre dedicated to inspiring care for our planet.
- Benefits: Enjoy 35.5 days holiday, pension scheme, and discounts at shops and cafes.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make learning exciting and accessible while sparking curiosity in visitors of all ages.
- Qualifications: Excellent communication skills and a passion for sharing knowledge about the natural world.
The predicted salary is between 31500 - 38500 £ per year.
About Us
We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.
Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things. We employ 1100 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world. We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
Diversity and inclusion matter to us. Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
About The Role
Learning Facilitators are the public face of our learning programme, engaging audiences in an exciting array of high-quality, face-to-face and online learning experiences. Part of the wider School and Family Learning team, Learning Facilitators make learning accessible, memorable and fun: sparking curiosity, encouraging scientific enquiry, asking questions and facilitating dialogue. As well as delivering activities to visiting schools and family groups, there are opportunities to support our Community, Youth and National learning programmes.
A Day in the Life of a Learning Facilitator:
- 9:30am – Start of the day. You begin with a briefing alongside the Learning Operations Manager, reviewing the day’s rota and checking in on any specific requirements for visiting groups.
- 10:00am – Preparing to welcome schools. You’ll either be setting up in our dedicated learning spaces or heading to meet and greet school groups as they arrive at the Museum.
- 10:30am–12:30pm – Morning sessions. Time to deliver one of our engaging sessions for booked school groups.
- 12:30pm – Break and admin. A well-earned pause to recharge, have a bite to eat and catch up on emails.
- 1:30pm – Afternoon session. You’ll deliver another booked session.
- 2:30pm – Lunch. Once schools have headed home, the team get a chance to have lunch.
- 3:30pm – Team debrief. You’ll come together to reflect on the day.
- 4:00pm – Gallery delivery or project time. The late afternoon might be spent learning new activity, training, researching, or engaging visitors on gallery.
- 5:30pm – End of shift. You wrap up and head home.
About You
You need to be an excellent communicator, skilled at tailoring your approach to different audiences and have an ability to make learning fun. You will also need to have the energy and stamina to operate within a high-pressured museum environment. Teamworking is a key part of the role, so an ability to operate as part of a large and busy team is imperative to success. Excellent customer service skills are essential. You will be passionate about sharing the joy and wonder of the natural world with our visitors. A background in learning, either in a formal or informal setting, is also a key requirement of the role. Whilst not necessary, experience or interest in STEM learning would be an advantage.
Thriving at the Museum: the way we work. We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum's values and forms the framework for the way we work.
What We Offer
- 35.5 days holiday (full time equivalent, includes working bank holidays)
- Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
- Season ticket, bicycle and rental loan
- Life insurance
- Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
- Staff discount at our Museum shops and cafes
- We offer a wide variety of training initiatives and opportunities to build skills.
- Affordable membership to the Civil Service Sports Council which offers a range of benefits.
- Membership to our Sports and Social Association (for a small fee).
Hybrid working: Due to the nature of this role the work pattern will be 100% on site.
Learning Facilitator employer: Natural History Museum
The Natural History Museum is an exceptional employer, offering a unique opportunity for Software Engineers to contribute to a world-class visitor attraction and leading science research centre. With a strong commitment to diversity and inclusion, a supportive work culture, and generous benefits including 27.5 days of holiday, a robust pension scheme, and opportunities for personal growth, employees are empowered to thrive while making a meaningful impact on millions of visitors. The hybrid working model further enhances work-life balance, allowing staff to engage with the Museum's inspiring collections and research while enjoying flexibility in their roles.
