Natural England is recruiting a Customer Services Higher Officer in Eastleigh to strengthen the link between the public and the agency. You will oversee a broad range of enquiries, complaints and correspondence, ensuring a high-quality customer experience.
Working with colleagues across government and external partners, you will embed consistent standards, use feedback and performance data to support decisions, and help improve service delivery in a fast-paced environment.
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Senior Customer Services Officer — Nature & Communities in Eastleigh employer: Natural England
Natural England is an exceptional employer, offering a unique opportunity to contribute to the conservation and enhancement of the West Midlands' rich natural heritage. With a strong commitment to employee development, a collaborative work culture, and a focus on meaningful environmental impact, staff are empowered to drive nature recovery while enjoying the benefits of working in a vibrant region that connects urban communities with nature. Our inclusive environment encourages diverse perspectives, ensuring that every team member can thrive and make a difference.
