Natural England in Bristol is seeking a Customer Services Officer to provide a professional, responsive and accessible service to our customers. You will handle enquiries by telephone and email, take ownership of each contact and aim to resolve at first point of contact.
You will work with colleagues across the organisation, use our knowledge base and digital tools, contribute to service improvements and help administer caravan and camping exemption certificates.
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Customer Service Officer β Shape the Customer Experience in Bristol employer: Natural England
Natural England is an exceptional employer, offering a unique opportunity to contribute to the conservation and enhancement of the West Midlands' rich natural heritage. With a strong commitment to employee development, a collaborative work culture, and a focus on meaningful environmental impact, staff are empowered to drive nature recovery while enjoying the benefits of working in a vibrant region that connects urban communities with nature. Our inclusive environment encourages diverse perspectives, ensuring that every team member can thrive and make a difference.