At a Glance
- Tasks: Support and maintain radar systems ensuring safe air traffic management.
- Company: Join NATS, the UK's leading air navigation service provider.
- Benefits: Competitive salary, career growth, and a focus on safety culture.
- Other info: Dynamic team environment with opportunities for continuous improvement.
- Why this job: Play a vital role in keeping the skies safe for thousands of flights daily.
- Qualifications: Engineering knowledge and problem-solving skills required.
The predicted salary is between 32831 - 72437 £ per year.
NATS is the UK’s leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.
Purpose Of Job
The Operational Support Engineer provides engineering knowledge as directed by experienced engineers. Performs assigned maintenance, repair, modification, and inspection tasks on Air Traffic Management systems/applications. In this role, you’ll play a crucial part in maintaining service resilience across the entire lifecycle while driving continuous improvement. Your work will focus on our safety-critical Surveillance/Radar infrastructure, which underpins the controller-facing systems/applications responsible for the safe movement of over 7,000 aircraft every day. As an Operational Support Engineer you’ll support delivering and operating radar data processing systems and flight alerting tools. You’ll be part of the Surveillance Support Group, which covers supporting hardware and software for our Radar Related and alerting systems.
Principal Accountabilities
- Maintenance: Expected to carry out routine administration, maintenance, and service support of designated systems/applications.
- Incident Management: Apply domain knowledge to assigned/escalated Incidents, assist in prioritising, diagnosing, resolving and recording them using agreed procedures to restore service resilience.
- Problem Management: Support the analysis of service events and Incidents to initiate and undertake Problem Management activities to continuously improve service.
- Competency Management: Gain, hold, and maintain the competencies necessary to control and configure systems/applications, enabling the restoration of technical services, deploy planned changes and carry out planned maintenance.
- Prioritisation and Deconfliction: Working with the wider team, prioritises and deconflicts planned work to ensure a safe delivery of the service.
- Service Configuration: Ensure relevant processes and tools are utilised to deploy service configuration changes, records remain accurate, complete, and current.
- Document Management: Produce, review, and amend engineering instructions as directed.
- Service Asset Management: Proactively ensure service assets are in a known state and in the correct location for use.
- Safety Culture: Be an advocate for Safety Culture, promoting and advancing best practice, challenging poor behaviours, and ensuring personal health.
Operational Support Engineer - Surveillance (Radar Related) employer: NATS
NATS is an exceptional employer, offering a dynamic work environment where safety and innovation are paramount. With a strong commitment to employee growth, we provide extensive training opportunities and encourage continuous improvement, ensuring our team members thrive in their roles. Located in Prestwick, you'll be part of a dedicated team that plays a crucial role in advancing aviation and maintaining the safety of our skies, all while enjoying a supportive culture that values diverse perspectives.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Support Engineer - Surveillance (Radar Related)
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Operational Support Engineer - Surveillance (Radar Related) role you’re after at NATS.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at NATS a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at NATS.
✨Apply Through Company Websites
When you spot a role like Operational Support Engineer - Surveillance (Radar Related) at NATS, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Operational Support Engineer - Surveillance (Radar Related)
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Operational Support Engineer - Surveillance (Radar Related), it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at NATS a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to NATS specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at NATS
✨Brush Up on Core Engineering Principles
Before heading into the interview with NATS, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like NATS want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
