Operational Assistant - Manchester

NATS is the UK’s leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.

Salary: £27,001.79 - £35,150.00

Purpose of the role

As a key member of the team, the Operations Assistant will be expected to provide a broad range of support activities as instructed by local management to ensure the efficient running of the Airport operation. Demonstrating a high level of flexibility, the Operations Assistant will provide a general support service to the local unit.

Accountabilities

• Providing support across the airport, the following tasks will be undertaken as agreed through the support staff strategy. Note the list is not exhaustive and in some instances may or may not be required to be undertaken at a specific unit:
• Purchasing related activities & financial control/LVs, stationery.
• Visitor contacts / permits / passes.
• Vehicle management where required.
• Maintaining filing systems.
• SFP First Aid / Fire Warden Meetings/note taking if required.
• Maintaining operational statistics, databases and reporting which might include AAVA reports, KPIs and reconciliation of traffic statistics.
• Document Control.
• Airside driving.
• Other reasonable administration support activities as required.
• Operational support set out in the Task review 2010.
• At non EFPS units receiving and actioning of flight plans/flight progress strips and other related flight data.
• Some units may have a requirement for flight plan processing to be undertaken.
• Met observations using appropriate equipment if required by the unit.
• Support tasks related to the ATC simulator including input support and acting as a pseudo pilot where required.
• If appropriate to the unit slot monitoring and co-ordination with CFMU.
• Accurate recording of flight information and reports using appropriate technology/equipment (ATIS).
• Instruct and train new team members.
• Any other reasonable support tasks required by the local unit.
• Use of any new equipment installed in the airport to help with operational support tasks.

Qualifications, professional knowledge and skills

• A good standard of literacy and numeracy is essential for these roles.
• The post holder will possess a minimum of five GCSEs grades A-C to include maths and English.
• A strong team player is required with the ability to demonstrate flexibility in meeting various working demands placed upon them.
• It is essential that the post holder is able to communicate effectively at all levels of the organisation internal to NATS and externally with customers of NATS.
• Good IT skills.
• Familiarity with Microsoft Office.
• New staff will receive on the job training in the various activities undertaken in this job.
• Successful completion of a Met Observation Scheme subject to unit requirement.

If you share our passion to advance aviation and keep the skies safe – we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry.