Learning Specialist

The Learning Specialist works alongside HR colleagues to design and deliver engaging and creative learning solutions across a variety of roles. You will be customer facing, delivering high-quality content to staff at all levels and disciplines within NATS.

ACCOUNTABILITIES:

• Support with assessing learning and development needs through surveys, interviews, focus groups and communication with leaders, managers, and colleagues.
• Develop unique learning interventions to fulfil specific needs to maintain or improve skills and culture which both engages learners and caters for a variety of learning styles.
• Co‑facilitate learning and development sessions using various forms and formats including group discussion, lecture, simulations, virtually and in person.
• Design and facilitate "train-the-trainer" and/or handover activities to ensure successful transference for delivery, providing coaching and support through the process.
• Implement and manage metrics and performance criteria for learning solutions.
• Apply different evaluation methodologies, in order to conduct internal and external evaluation of projects using an appropriate model.
• Create and/or acquire learning guides, digital content and workshop materials.
• Assess, evaluate, and update learning material.
• Deliver all projects successfully within budget, on time and in line with expectations and in accordance with the project brief.
• Ensure project communication is effective, efficient and on‑brand.
• Maintain an enhanced knowledge of learning trends, analysis, design and development, and proactively share findings to ensure best practice within Learning & Development.

Qualifications:

• Applied knowledge of HR policies and procedures is desirable together with previous experience working in an HR function, as well as experience facilitating in a corporate environment.
• A commitment to providing a high standard – a formal qualification in HR would be desirable (e.g., CIPD), but not essential.
• Any experience working with Insights Discovery is highly advantageous.
• Passionate about learning and the need to provide professional design and development of training.
• Strong organisational and time‑management skills, with the ability to manage multiple projects simultaneously.
• Excellent written and verbal communication skills, capable of conveying complex information clearly and effectively.
• Strong analytical and problem‑solving skills, with a proactive approach to identifying and addressing challenges.
• Ability to work collaboratively and build relationships with stakeholders at all levels.
• Understanding of project management principles and methodologies.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and collaboration tools such as Microsoft Teams.

Benefits & Culture:

NATS is the UK’s leading air navigation service provider, handling over 2.4 million flights each year. We provide air‑traffic control services from two control centres and at airports around the UK, as well as a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe. We are proud to offer a fantastic total reward package to help you thrive both personally and professionally.

We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely.

We would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability.