Learning Developer

NATS is the UK's leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.

PURPOSE OF THE ROLE

The purpose of this role is to create multimedia-based training materials within operational training. With a learning development background, this role collaborates across the Design and Development team to ensure that engaging and interactive training solutions are created and delivered efficiently, to meet customer expectations.

ACCOUNTABILITIES

• Build Learning Solutions: Apply critical thinking to analyse design problems and develop the best solution. Create, develop, and review learning developments to ensure products meet requirements.
• Manage, action, collaborate on and control a brief from the business/Learning and Design team to design the learning experience and work with wider creative specialists, such as app developers, video producers, voice-over artists, graphics artists and animators to produce materials.
• Use, maintain currency in, and develop with the latest authoring tools, technologies, and methodologies for development to ensure materials are produced.
• Quality Assurance: Conduct and verify Quality Assurance of materials produced to ensure materials meet design standards, internal and external acceptance criteria.
• Impact Assess: Estimate, supply and review development time to iterate, update and release developments to users to agreed targets.
• Release Solutions: Host and release learning materials to ensure materials are accessible and can be evaluated against performance.
• Archive and Maintenance: Catalogue, host and release learning materials to ensure materials are accessible and can be evaluated against performance. Setup and process performance/reporting details and ensure data is shared. Establish, set up and confirm maintenance and change procedures to ensure materials can be updated, reusable elements are extracted, and products are reviewed before they are out of life/unserviceable and archive out-of-life products.
• Train the trainer: Deliver, create and brief trainers/delivery personnel to ensure products can be used and accessed correctly.

QUALIFICATIONS, PROFESSIONAL KNOWLEDGE AND SKILLS

• Design based degree or equivalent and qualifications in the multimedia learning environment, or demonstrable equivalent experience, knowledge and skills for enhanced multimedia-based training are desirable.
• Proven experience in client-facing media development.
• Demonstrable experience in the production of eLearning, web development, graphic design and Video materials.
• Demonstrable experience in the application of a development cycle.
• Strong knowledge and ability with digital creation software, ideally Adobe creative suite (photoshop, illustrator, aftereffects) and rapid authoring tools Captive and Articulate.
• Experience working with and around a brand identity.
• Have a creative energy and be active in design and development communities.
• Demonstrate a personal drive to remain current and challenged in an evolving field.
• The ability to translate high level requirements into creative and effective designs.
• A proven ability to prioritise and organise workload to meet demand.
• An ability to understand and synthesise complex subject matter into effective training material and an ability to quickly develop a good knowledge of complex and specialist subject matter.
• Demonstrable understanding and application of accessibility standards for resource creation.
• Strong design and development skills are essential along with a focussed attention to detail and an ability to analyse, organise and convey complex ideas through design.
• Strong teamwork and collaboration skills with the ability to develop effective working relationships with colleagues at all levels and experience.
• Demonstrable ability to communicate effectively, build rapport and display resilience.
• Knowledge of Air Traffic Management is desirable but not essential.
• Ability to achieve CIPD level 3 or equivalent in Learning and Development.
• Highly motivated self-starter with the capacity to work effectively on their own or as part of a larger team.
• Proven ability and experience with Learning Management/Digital release of products is desirable, namely Cornerstone on Demand.
• Effective needs analysis, evaluation skills and project management capabilities are desirable.

If you share our passion to advance aviation and keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry.