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- Tasks: Lead engineering services for Manchester & Stansted Airports, ensuring safety and efficiency.
- Company: NATS is the UK's top air navigation service provider, managing over 2 million flights annually.
- Benefits: Enjoy flexible working options, a great reward package, and opportunities for personal growth.
- Why this job: Join a mission-driven team focused on advancing aviation and keeping skies safe.
- Qualifications: Leadership skills, experience in service management, and a full UK driving license required.
- Other info: Open to diverse candidates; we value different perspectives and experiences.
The predicted salary is between 48000 - 72000 £ per year.
NATS is the UK’s leading air navigation service provider, handling over 2 million flights each year. It provides air traffic control services from two control centres supporting airports all around the UK, as well as a wide range of commercial solutions to over 30 countries internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe Purpose: Responsible for the delivery of engineering services to your main customers, Manchester & Stansted Airports. Responsible across the Service Management lifecycle for ensuring service designs meet customer, operational and regulatory requirements, ensuring new and changed services transition into operation safely and successfully and most importantly, that the engineering services continue to operate within agreed services levels. Key Duties: Manage a team at each allocated Airport consisting of a Senior Engineer and up to 4 engineers, ensuring continued development and maintenance of competencies Maintain relationships with key stakeholders, acting as the focal point for engineering services for allocated contracts Ensure the effective management of the day-to-day delivery of operational services to meet the agreed Service Levels, including effective incident and problem management Ensure that all technical, financial, quality, regulatory, safety and customer requirements are met Manage operational service risks and if required, make risk-based decisions to maintain a safe and efficient engineering service Ensure that suppliers are managed effectively, including assisting with contract negotiations Support business development activities Strive to achieve Continuous Service Improvement Provide ‘Voice of the Customer’ to ensure projects are managed effectively and meet agreed success criteria Skills: Communicate in a clear and engaging way and promotes the flow of information across the company Act with confidence and push for stretching goals rather than settling for average performance Work collaboratively in teams and use networks of relationships to achieve shared goals Provide support for others that enable them to develop and use their capabilities for the benefit of the company Organise people, time, and resources to achieve the company’s key objectives Take the initiative and hold others accountable for delivering measurable results Adapt to a changing environment and drive change and innovation Operate efficiently with a clear focus on safety, commercial value, and operational rigour Demonstrate Leadership in Service Management Demonstrate an understanding of safety management processes Familiar with Air Traffic Management systems would be advantageous Familiar with ITIL and the Service Management framework A full UK driving licence and be willing to travel to various sites The successful candidate can be based at either Manchester or Stansted Airport. We are proud to offer a fantastic total reward package to help you thrive both personally and professionally – for more information on what NATS can offer you please visit – Why NATS? – NATS ‘ We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work from our airport facilities as well as remotely. If you share our passion to advance aviation and keep the skies safe – we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry
Group Engineering Manager - Manchester/Stansted employer: NATS
Contact Detail:
NATS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Engineering Manager - Manchester/Stansted
✨Tip Number 1
Familiarize yourself with the specific air traffic management systems used at Manchester and Stansted Airports. Understanding these systems will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of NATS, especially those in engineering roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your application process.
✨Tip Number 3
Highlight your experience in service management and continuous improvement initiatives. Be prepared to discuss specific examples where you've successfully managed teams and improved service delivery.
✨Tip Number 4
Stay updated on the latest trends and regulations in aviation safety and engineering services. This knowledge will not only prepare you for potential interview questions but also show your dedication to maintaining high safety standards.
We think you need these skills to ace Group Engineering Manager - Manchester/Stansted
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Group Engineering Manager position. Understand the key duties and skills required, and think about how your experience aligns with these requirements.
Tailor Your CV: Customize your CV to highlight relevant experience in engineering management, service delivery, and stakeholder engagement. Use specific examples that demonstrate your ability to meet the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also addresses how you can contribute to NATS' mission of advancing aviation and ensuring safety. Mention your leadership style and how you manage teams effectively.
Highlight Relevant Skills: In your application, emphasize your communication skills, ability to drive change, and experience with ITIL and Service Management frameworks. Make sure to provide examples of how you've successfully managed operational services and risks in previous roles.
How to prepare for a job interview at NATS
✨Understand the Service Management Lifecycle
Make sure you have a solid grasp of the service management lifecycle, as this role heavily involves ensuring that service designs meet customer and regulatory requirements. Be prepared to discuss how you've successfully managed service transitions in the past.
✨Showcase Your Leadership Skills
As a Group Engineering Manager, you'll be leading a team. Highlight your leadership experience and how you've developed team competencies. Share specific examples of how you've motivated your team to achieve stretching goals.
✨Demonstrate Stakeholder Management
This position requires maintaining relationships with key stakeholders. Prepare to discuss your experience in managing stakeholder expectations and how you've acted as a focal point for engineering services in previous roles.
✨Emphasize Safety and Risk Management
Safety is paramount in aviation. Be ready to talk about your understanding of safety management processes and how you've made risk-based decisions to maintain safe and efficient engineering services in your past experiences.
