At a Glance
- Tasks: Install and maintain hardware for air navigation systems, ensuring safety and efficiency.
- Company: Join NATS, the UK's leading air navigation service provider, dedicated to safe skies.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real impact in aviation while working with cutting-edge technology.
- Qualifications: HNC in Engineering or IT, or relevant experience; teamwork and communication skills are essential.
- Other info: Dynamic role with opportunities for travel and continuous professional growth.
The predicted salary is between 52239 - 69652 £ per year.
NATS is the UK's leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. Our people are at the heart of our purpose to advance aviation and keep the skies safe.
PURPOSE OF THE JOB: The role is to act as an installation and hardware technician carrying out planning and implementation of installations for projects and changes required to existing installations. Ensuring that installations meet the requirements of the NATS Installation Manual and statutory requirements. This post is based at NATS Whiteley with travel to other NATS sites, in addition some role specific training may take place at other NATS sites.
Undertake Incident and Problem Management relating to installations and hardware, escalation procedures are followed by Installation teams. Perform planned and corrective maintenance in support of in-service equipment, diagnosing and resolving hardware issues, using agreed procedures resulting in timely restoration of service resilience. Assist with the installation activities where required in support of project delivery. This role is liable for out of hours work.
PRINCIPAL ACCOUNTABILITIES:
- Diagnosing and resolving Hardware issues, using agreed procedures and tools resulting in restoration of service resilience.
- Assisting investigations (e.g., Operational Equipment room servers and Workstations), following ORA's, helping to implement CR's or hardware upgrades/replacement and loading of configuration/software.
- Achieving and maintaining specific operational competencies where and as required.
- Ensuring hardware related service configuration processes and tools are applied so that service configuration records remain accurate, complete, and current.
- Contributing to effective application of hardware related risk management processes to ensure that service levels are met, and residual risks are recorded and communicated.
- Complete routine maintenance as directed on a wide range of IT and ATM systems.
- Providing support to the formal technical training team and assist in system training development.
- Checking the configuration/software of devices against a baseline, and if incorrect update as appropriate.
- Provide support to other projects under an agreed work package to ensure delivery against timescales and quality.
AUTONOMY: Manages and plans assigned work to meet their responsibilities and the assigned objectives. Provide timely reporting to work-package leads and line management, highlighting issues, risks, successes and general progress updates.
JOB SCOPE: The role holder provides support for installation and hardware implementation to meet requirements provided by NATS projects and assist in operational maintenance, fault finding and fault rectification. The role holder will ensure that the operational and stakeholder requirements are met by creating and developing the documentation as required. The role holder will assist in maintaining site installation plans and databases.
EXPERIENCE, QUALIFICATION & SKILLS: The post holder is expected to hold, as a minimum, a Higher National Certificate in an Engineering or Information Technology related discipline. Where the expected level of qualification is not held, a relevant lower-level engineering qualification, such as an Apprenticeship, coupled with demonstrable engineering experience in a relevant field, is acceptable. Has a demonstrable commitment to continuous professional development, both technical and personal. Effective oral and written communication skills. Ability to work calmly, systematically, and analytically when supporting others in resolving service incidents in a safety-related context. Performs a range of work activities in varied environments and may contribute to routine issue resolution. Proven ability to work in a team. Strong interpersonal skills that enable proactive interaction with customers, suppliers, and colleagues.
ADDITIONAL INFORMATION: Please include a Cover Letter when submitting your application, any applications without a Cover Letter will be sifted out. We are proud to offer a fantastic total reward package to help you thrive both personally and professionally.
Installation and Hardware Technician (Whiteley) in Fareham employer: NATS
Contact Detail:
NATS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation and Hardware Technician (Whiteley) in Fareham
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect with NATS employees on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research NATS, understand their values, and be ready to discuss how your skills align with their mission to keep the skies safe. Practise common interview questions and have examples ready to showcase your experience.
✨Tip Number 3
Show off your technical skills! If you’ve got experience with hardware installations or troubleshooting, make sure to highlight that in conversations. Bring along any relevant certifications or projects to discuss during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the NATS team.
We think you need these skills to ace Installation and Hardware Technician (Whiteley) in Fareham
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure your cover letter speaks directly to the role of Installation and Hardware Technician. Highlight your relevant experience and skills that match the job description, showing us why you're the perfect fit for NATS.
Show Off Your Technical Skills: In your written application, don’t shy away from showcasing your technical know-how. Mention any specific hardware or software you’ve worked with that relates to the role, as this will help us see your hands-on experience.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it's relevant. We want to understand your qualifications without having to decipher complex terms.
Proofread Before You Submit: Always give your application a good once-over before hitting send. Typos and grammatical errors can make a bad impression, so take the time to ensure everything is polished and professional. We appreciate attention to detail!
How to prepare for a job interview at NATS
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to installations and hardware. Familiarise yourself with the NATS Installation Manual and any relevant statutory requirements. Being able to discuss these confidently will show that you're serious about the role.
✨Show Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved hardware issues in the past. Think about specific incidents where you followed procedures to restore service resilience. This will demonstrate your analytical skills and ability to work calmly under pressure.
✨Communicate Effectively
Since this role involves interaction with various stakeholders, practice your communication skills. Be ready to explain complex technical concepts in simple terms. This will highlight your strong interpersonal skills and your ability to work well in a team.
✨Bring Your A-Game to the Cover Letter
Don't forget to include a tailored cover letter with your application. Use it to express your passion for aviation and how your background aligns with NATS' mission. A well-crafted cover letter can set you apart from other candidates.