NATS is the UK’s leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe. Closing Date: 29/10/2026 Job Purpose/Overview TheStrategicChange Managerisresponsiblefordelivering change management activitiesforcomplex,criticalor multipleprogrammes or projectsfacilitatingpeoplereadiness,transitionandsuccessfuladoptionforimpacted business areas. This role acts asthe subject matter expert advising change leaders,programmeand project teams on how to manage the people side of changeminimisingresistance, identifying and mitigating risks,andreducingtheprobabilityofadoption related delay to benefitsrealisation. TheStrategic Change manager applies NATS’s approach to change management whilst adapting to the unique conditions ofeachchangeinitiative's delivery, monitoring,evaluatingand reporting on theprogress of the change and providing actionable feedback to stakeholders. Other Duties Include Change Needs Analysis: Workclosely with change leaders,projectsandprogrammecolleagues to diagnose the need for change management support,assessingthe complexity,urgencyand scope of requirementofchange initiatives. Change Management Planning offer recommendations that address their needs and concerns and ultimately build commitment. Change Communication: Workcloselywithcommunications, benefits and requirementscolleagues to develop the overarchingchange narrative andcommunications planto keep stakeholders suitably informed reducing resistance and fostering collaboration. Change Impact AssessmentWork withtechnical subject matter experts, business analystsandtraining colleagues toidentify theimpact of change,develop and implement effectivemitigationsand development activities to supportsmoothtransition andadoption. Training: Work with specialist training colleagues to prepare employees for thechangereducing delay to full adoption, business performance and benefits. Risk Management:Identifypeople related risks andappropriate mitigationsfor theprogrammeand/or projects. Participate in risk reviews and provide regular updatesto the project /programmemanagerensuringappropriate reportingmechanisms are in place. Business Readiness:Managethe assessment ofpeople readiness against an agreed set ofcriteria. Report on thepeople readinessstatusto the projectmanager, project readiness boardsandthesponsormakingrecommendationswhich will prepare the business/operation to successfully implement and sustain change. Evaluation able to work effectively under pressure individually and as part of a team. Good management and leadership skills, with the ability to lead and motivate without direct line management authority. Passionate and patient in developing talent and capability Autonomy Operate within a broad context set by the Senior Strategic Change Manager. Complexity:Navigate organisational change impactingtechnology,processand people. Works closely with: change sponsors and leaders,colleagues inportfolio,programmeand project management,requirements and benefits management,assurance,communications, training,change hub managers,operationaland technical colleaguesand business benefit owners. Additionally, external partners and suppliers (e.g.consultants, software suppliers and integrators). Additional Vacancy Information We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely. We also welcome discussions on flexible and part-time working arrangements.Find out more here . If you share our passion to advance aviation and keep the skies safe – we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry. We are proud to offer a fantastic total reward package to help you thrive both personally and professionally - for more information on what NATS can offer you please visit - Why NATS? - NATS Please note: All staff at NATS are subject to UK Security Vetting and Clearance (SC) and must maintain valid clearance throughout employment. We are unable to progress applications where an applicant does not meet eligibility requirements for clearance. For further guidance, please click here - Security Clearance - NATS. Department: Improvement
Strategic Change Manager in Hampshire employer: NATS Ltd
NATS is an exceptional employer, offering a dynamic work culture that prioritises safety and innovation in air traffic management. With a commitment to employee growth, we provide extensive training opportunities and the flexibility of agile working arrangements, allowing you to thrive both personally and professionally. Join our dedicated team in a role that not only supports the aviation industry but also fosters a diverse and inclusive environment where every voice is valued.
