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- Tasks: Lead major Human Factors projects, ensuring timely and quality delivery.
- Company: Join NATS, the UK's top air navigation service provider, ensuring safe skies for millions.
- Benefits: Enjoy flexible working options, including remote work and a fantastic total reward package.
- Why this job: Be part of a mission-driven team that values diverse perspectives and innovation in aviation.
- Qualifications: MSc or BSc in Human Factors or related field; significant experience in safety-critical industries required.
- Other info: Open to all backgrounds; we value unique experiences and perspectives.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
External Job Description
NATS is the UK\’s leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.
JOB PURPOSE
We\’re currently looking to recruit for a Senior Practitioner on a Fixed Term Contract until September 2026. You will manage up to five major Human Factors (HF) projects in key business areas such as Operations, Technology, or Airspace. Ensuring delivery to time, cost, quality, and scope, balancing resources and customer needs. They work closely with external technical peers (e.g. ATC, Tech Safety, Validation).
DUTIES
- Build and maintain relationships with programme customers and stakeholders, acting as the main contact for delivery
- Collaborate with technical peers and Business Process Experts to improve delivery efficiency and effectiveness
- Ensure resourcing reflects all customer requests for their projects
- Deliver technical work as required across programmes
- Ensure compliance with NATS processes
- Provide ad-hoc HF expertise to customers and projects
- Scope, plan, implement, and report on complex technical tasks with minimal guidance, coordinating with peers
- Identify and escalate conflicts or concerns to the appropriate manager
- Complete tasks on time, to quality standards, and customer satisfaction, including technical analysis and deliverables
- Respond to queries, advise, and influence customers with minimal guidance
- Represent and promote the HF team internally and externally, building a strong network
- Coach and mentor junior team members on technical and non-technical matters
QUALIFICATIONS/SKILLS
- MSc or BSc in Human Factors or related field (e.g. Psychology, Biomechanics)
- Significant HF experience in safety-critical industries
- Registered member of a recognised HF institute (e.g. CIEHF, BPS) or equivalent experience
- Proven ability to work independently and influence change in multidisciplinary teams.
- Demonstrated success in leading projects and delivering solutions to tight deadlines
- Commercial acumen and experience with internal and external customers.
- Strong track record in HF within safety-critical environments or equivalent academic background
- Comfortable with ambiguity, able to assimilate unfamiliar information and provide sound HF advice aligned with regulations and NATS\’ Safety Management System
ADDITIONAL SKILLS
- Strong process understanding
- Knowledge of HF techniques
- Skilled in data analysis and interpretation
- Effective time management and planning
- Strong networking and relationship-building
- Excellent written and verbal communication
- Detail-oriented and accurate
- Confident in spotting and reporting errors
- Quick to learn and share new information
- Creative in solving business challenges
- Clear and concise documentation skills
- Proactive, motivated, and decisive
- Logical thinker with strong focus on detail
- Team player who tackles issues early
- Identifies and meets business needs
We are proud to offer a fantastic total reward package to help you thrive both personally and professionally – for more information please visit – Why NATS?
We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely. We also welcome discussions on flexible and part-time working arrangements. Find out more here
If you share our passion to advance aviation and keep the skies safe – we would like to hear from you whatever your age, sex, race, faith, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry
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Senior Human Factors Practitioner (FTC) employer: NATS Limited
Contact Detail:
NATS Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Human Factors Practitioner (FTC)
✨Tip Number 1
Network with professionals in the Human Factors field, especially those who have experience in safety-critical industries. Attend relevant conferences or webinars to connect with potential colleagues and learn about industry trends.
✨Tip Number 2
Familiarise yourself with NATS' operations and their approach to Human Factors. Understanding their specific challenges and how your skills can address them will help you stand out during discussions.
✨Tip Number 3
Prepare to discuss your previous project management experiences in detail. Be ready to share examples of how you've successfully led projects under tight deadlines and how you managed stakeholder relationships.
✨Tip Number 4
Showcase your ability to work independently and influence change by preparing case studies or examples from your past roles. Highlight how you navigated complex situations and delivered effective solutions.
We think you need these skills to ace Senior Human Factors Practitioner (FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Human Factors, especially in safety-critical industries. Emphasise your project management skills and any specific achievements that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your motivation for applying to NATS and how your background fits the Senior Human Factors Practitioner role. Mention your ability to manage projects and collaborate with stakeholders.
Highlight Relevant Qualifications: Ensure you mention your MSc or BSc in Human Factors or related fields, as well as your membership in recognised HF institutes. This will demonstrate your credibility and commitment to the field.
Showcase Soft Skills: In your application, highlight your strong communication, networking, and relationship-building skills. Provide examples of how you've influenced change in multidisciplinary teams, as these are crucial for the role.
How to prepare for a job interview at NATS Limited
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Senior Human Factors Practitioner. Familiarise yourself with NATS' operations and how human factors play a crucial role in air traffic control and safety.
✨Showcase Your Experience
Prepare to discuss your significant experience in safety-critical industries. Be ready to provide examples of projects you've led, particularly those that demonstrate your ability to deliver solutions under tight deadlines.
✨Demonstrate Relationship-Building Skills
Since the role involves building relationships with customers and stakeholders, think of examples where you've successfully collaborated with others. Highlight your networking skills and how you've influenced change in multidisciplinary teams.
✨Prepare for Technical Questions
Expect questions related to human factors techniques and data analysis. Brush up on relevant regulations and NATS' Safety Management System to show your expertise and confidence in providing sound HF advice.