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- Tasks: Lead a Human Factors programme, ensuring timely and quality delivery across projects.
- Company: Join NATS, the UK's top air navigation service provider, managing millions of flights yearly.
- Benefits: Enjoy flexible working options, modern office facilities, and a comprehensive reward package.
- Why this job: Make a real impact in aviation safety while collaborating with diverse teams and stakeholders.
- Qualifications: Degree in Human Factors or related field; significant experience in safety-critical industries required.
- Other info: Open to hybrid working; we value diverse perspectives and experiences.
The predicted salary is between 43200 - 72000 £ per year.
NATS is the UK’s leading air navigation service provider, managing over 2.4 million flights annually. We deliver air traffic control from two centres and at UK airports, and offer international commercial solutions. Our people are central to our mission to advance aviation and keep skies safe.
Job Overview: Manage a Human Factors (HF) programme in a key area (e.g. Operations, Technology – including UX Design, Airspace), ensuring delivery to time, cost, scope, and quality. Support project leads, collaborate with internal/external stakeholders, and drive strategic HF/Design improvements. May also lead individual projects.
Other Duties Include:
- Ensure Project Leads work closely with key customers and allied professions (e.g. Project Safety, Validation) to deliver joint work activities effectively, ensuring that the collaborative approach is consistent between HF Programmes.
- Work with customers to understand and express their needs and propose work programmes to meet those needs.
- Ensure demand profile reflects stakeholder requests for all the work in their programme.
- Where required, provide technical and non-technical support and guidance for HF practitioners working on their programme to ensure delivery is in accordance with stakeholder expectations.
- Act as peer reviewer for work in their programmes, providing feedback and support where required.
- Work with HF project leads under own programme to identify and regularly monitor for each project: scope, timescales, resources, and deliverables to ensure that these are accurately defined and will meet the customer requirement.
- Work with project leads and Head of HF Design & Assurance to tactically deploy own programme resources to solve resource and workload issues within own programme.
- Provide regular updates to the HF Delivery Manager of progress and risks against agreed work programme.
- Work collaboratively with other Programme Leads; key customer representatives, external programme peers (e.g. technical safety, Validation) and HF Delivery Manager to identify and resolve short term resourcing issues across the HF team.
- Ensure HF programme work aligns with business goals.
- Drive continuous improvement and efficiency.
- Promote HF internally and externally.
- Lead complex technical tasks and coordinate with peers.
- Deliver tasks to agreed standards and timelines.
Essential Skills & Experience:
- Degree in HF or related field (e.g. Psychology, Biomechanics) or equivalent experience.
- Significant HF experience in safety-critical industries.
- Membership of a recognised HF institute or equivalent experience.
- Ability to work independently and influence change.
- Strong project leadership and delivery skills.
- Commercial acumen and customer delivery experience.
- Comfortable with ambiguity and aligned with HF standards and NATS’ Safety Management Manual.
Additional Skills:
- Strong process and HF technique knowledge.
- Data analysis and interpretation skills.
- Excellent planning, time management, and facilitation.
- Effective communicator with senior stakeholders.
- Detail-oriented, proactive, and logical.
- Self-motivated, decisive, and team-oriented.
We are proud to offer a fantastic total reward package to help you thrive both personally and professionally. We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely. If you share our passion to advance aviation and keep the skies safe, we would like to hear from you.
Lead Human Factors Practitioner employer: NATS Holdings
Contact Detail:
NATS Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Human Factors Practitioner
✨Tip Number 1
Familiarise yourself with the latest trends and developments in Human Factors, especially within safety-critical industries. This knowledge will not only help you during interviews but also demonstrate your commitment to the field.
✨Tip Number 2
Network with professionals in the aviation and Human Factors sectors. Attend relevant conferences or webinars, and connect with current NATS employees on platforms like LinkedIn to gain insights into their work culture and expectations.
✨Tip Number 3
Prepare to discuss specific projects where you've successfully managed Human Factors programmes. Be ready to highlight your project leadership skills and how you've collaborated with stakeholders to achieve results.
✨Tip Number 4
Understand NATS' mission and values thoroughly. Tailor your discussions to reflect how your experience aligns with their goals of advancing aviation and ensuring safety in air navigation.
We think you need these skills to ace Lead Human Factors Practitioner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Human Factors, especially in safety-critical industries. Use specific examples that demonstrate your project leadership and delivery skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for aviation and how your background aligns with NATS' mission. Mention your understanding of the role's requirements and how you can contribute to their HF programme.
Highlight Relevant Qualifications: Clearly state your degree in Human Factors or related fields, along with any memberships in recognised HF institutes. This will show your commitment to the field and enhance your credibility.
Showcase Collaboration Skills: Provide examples of how you've successfully collaborated with stakeholders in previous roles. Emphasise your ability to work independently while also being a team player, as this is crucial for the position.
How to prepare for a job interview at NATS Holdings
✨Understand the Role
Make sure you have a solid grasp of what a Lead Human Factors Practitioner does. Familiarise yourself with the key responsibilities outlined in the job description, such as managing HF programmes and collaborating with stakeholders. This will help you tailor your answers to demonstrate your fit for the role.
✨Showcase Your Experience
Prepare to discuss your significant experience in safety-critical industries. Be ready to provide specific examples of how you've successfully led projects or improved processes in previous roles. Highlight any relevant qualifications or memberships that align with the requirements.
✨Demonstrate Collaboration Skills
Since the role involves working closely with project leads and customers, be prepared to discuss your approach to collaboration. Share examples of how you've effectively communicated and worked with diverse teams to achieve common goals, especially in complex environments.
✨Emphasise Continuous Improvement
NATS values continuous improvement, so think about how you've driven efficiency and innovation in past roles. Be ready to discuss specific initiatives you've led or contributed to that resulted in measurable improvements, and how you plan to bring that mindset to the new role.
