Senior National Account Manager

ABOUT NATOORA

Natoora started 20 years ago with a very simple, yet powerful goal to find incredible flavour in fresh produce. Today, our dedication to this mission has grown into an impactful network of over 500 independent growers spanning nine sourcing hubs across three continents.

We work with hundreds of kitchens and some of the most exciting and influential chefs in London, New York, Miami, Copenhagen, Paris, and Melbourne. However, our commitment to creating a better food system also extends beyond professional kitchens to a strong community of home consumers across the US and the UK.

On the way, we have been named a Sunday Times Fast Track 100 Company, appeared on the Financial Times’ list of Europe’s fastest-growing companies, and proudly received a GQ Food & Drinks Sustainability Award.

ABOUT THE JOB

Natoora is looking for a Key Account Manager who will be responsible for business and growth strategies for Natoora’s two key retail accounts, Ocado and Waitrose.

We have been a premium partner of Ocado for 10 years, and having recently expanded our Waitrose relationship, this is a great opportunity for an experienced account manager to further grow the consumer sales side of Natoora’s business.

You will have a strong background and several years’ experience in a comparable, high-volume, competitive eCommerce or sales environment. You will be able to demonstrate working effectively and efficiently across multiple teams to achieve key business goals.

Responsibilities

All National Account sales including:

· Identify and develop strategies for sustainable growth

· Define and manage the roadmap for these sales channels and coordinate across departments to maximise growth through our retail partners

· Create and implement the promotional strategy

· Use data to analyse the success of strategies and further drive performance

· Sales and margin reporting

· Full P&L responsibility

· Conduct joint business plan negotiations

· Be the main point of contact for internal and external stakeholders, including C-level management

· Work with Brand team to plan and coordinate marketing strategy to reflect company goals

· Ensure any problems that arise are dealt with smoothly and promptly by the appropriate teams

· Work closely with Buying, Pricing and Operations to ensure that KPIs are being met

About you

· Experience in a similar role executing joint business plans and achieving ambitious and measurable goals

· Proactive, problem solving and calm under pressure

· Able to communicate and work across departments

· Excellent, professional verbal and written communication and interpersonal skills

· Able to interpret financial and sales data and results

· Highly analytical

· Well organised and able to work to deadlines

· Experience and knowledge of the food industry is desirable but not essential

· Proficient use of excel is essential and experience of Tableau of a similar tool would be an asset

PERKS

• Natoora produce at a significant discount
• Daily meals. Kitchen stocked from our own growers and producers – including Estate Dairy milk and butter – as well as from our Spa Terminus neighbours Monmouth
• Your birthday off (once you've hit the 6-month mark)

Our vision for a better food system is built on real human relationships and a diversity of experience, perspective and ideas. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.