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For Companies At a Glance
- Tasks: Lead a team and ensure exceptional customer service in a vibrant store environment.
- Company: Natoora is revolutionizing the food system with fresh, flavorful produce from independent growers worldwide.
- Benefits: Enjoy discounts on produce, your birthday off, and be part of a mission-driven team.
- Why this job: Join a movement for better food choices and make a real impact on the planet.
- Qualifications: 2-3 years in a similar role, preferably in food, with strong leadership skills.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
ABOUT NATOORA
Natoora started close to 20 years ago with a very simple, yet powerful goal to find incredible flavour in fresh produce. Today, our dedication to this mission has grown into an impactful network of over 500 independent growers spanning nine sourcing hubs across three continents. Our mission is clear: to fix the food system at scale by reinstating flavour, nutrition and transparency, all while safeguarding the health of our soils.
Experts in sourcing flavour-first, seasonal fruits and vegetables, we work with hundreds of kitchens and some of the most exciting and influential chefs in London, New York, Miami, Copenhagen, Paris, and Melbourne. However, our commitment to creating a better food system also extends beyond professional kitchens to a strong community of home consumers across the US and the UK. From chefs, to home cooks to schoolchildren, we want to empower everyone to make better food choices and become informed drivers of change.
On the way, we have been named a Sunday Times Fast Track 100 Company, appeared on the Financial Times’ list of Europe’s fastest-growing companies, and proudly received a GQ Food & Drinks Sustainability Award.
ABOUT THE JOB
Joining Natoora means that you’re looking to be part of something bigger. As Assistant Store Manager, you’ll be the face of a dynamic, committed movement that is driving real change in the food system.
The Assistant Store Manager supports the Store Manager to lead a customer-centric environment through the successful development of a team. The areas of responsibility include: offering exceptional customer service, leading and developing the team, and maintaining the highest standards throughout the store.
You’ll learn where, how and by whom our food is grown, and how every decision – from seed selection to growing method to serving suggestion – can impact the planet. Everyone has a part to play in creating a better food system. This is your chance.
KEY RESPONSIBILITIES
- Ensure the smooth running of the store
- Support the Store Manager across all store duties
- Develop a high performing and resilient team
- Ensure we provide the best customer experience and uphold exceptional display standards
- Cultivate an environment of genuine customer connection
- Demonstrate extraordinary service, leading by example on the shop floor
- Act as a Natoora ambassador for company values, mission, and culture
- Maintain a visually compelling store that is neat, clean and organised
ABOUT YOU
- 2-3 years of experience in a similar role, preferably in the food industry
- A proven track record of effectively leading small teams
- A genuine interest in food: where it comes from, how it’s made and who by
- Approachable, caring, and enjoy offering great customer service
- Fluency in spoken English
- A passion for learning about our produce, seasonality and sourcing
PERKS
- Natoora produce at a significant discount
- Your birthday off (after 6 months of employment and when working 32 hours or more)
Our vision for a better food system is built on real human relationships and a diversity of experience, perspective and ideas. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
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Assistant Store Manager employer: Natoora
Contact Detail:
Natoora Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarize yourself with Natoora's mission and values. Understanding their commitment to flavor, nutrition, and transparency in the food system will help you align your answers during the interview and demonstrate your genuine interest in the company.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully developed and led teams in previous roles. Highlight specific instances where you improved customer service or team performance, as this aligns with the responsibilities of the Assistant Store Manager.
✨Tip Number 3
Research seasonal produce and sourcing methods. Being knowledgeable about where food comes from and how it’s grown will not only impress your interviewers but also show that you are passionate about the food industry and ready to be an ambassador for Natoora.
✨Tip Number 4
Prepare to discuss your approach to customer service. Think of ways you've created genuine connections with customers in the past, as this role emphasizes cultivating a customer-centric environment and providing exceptional service.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Company Mission: Before applying, take some time to understand Natoora's mission and values. Highlight your alignment with their goal of improving the food system and your passion for fresh produce in your application.
Tailor Your CV: Make sure your CV reflects your experience in the food industry and your leadership skills. Emphasize any relevant roles where you led a team or provided exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your genuine interest in food and your understanding of where it comes from. Mention specific experiences that demonstrate your ability to lead a team and create a positive customer experience.
Showcase Your Passion: In your application, express your enthusiasm for learning about produce, seasonality, and sourcing. This will help convey your commitment to Natoora's mission and your potential as an Assistant Store Manager.
How to prepare for a job interview at Natoora
✨Show Your Passion for Food
Make sure to express your genuine interest in food, where it comes from, and how it's made. Share any personal experiences or stories that highlight your connection to fresh produce and the food industry.
✨Demonstrate Leadership Skills
Prepare examples of how you've effectively led small teams in the past. Highlight specific situations where you motivated your team, resolved conflicts, or improved performance to show that you can develop a high-performing and resilient team.
✨Emphasize Customer Service Excellence
Be ready to discuss your approach to providing exceptional customer service. Share instances where you went above and beyond for customers, and explain how you would cultivate an environment of genuine customer connection at Natoora.
✨Align with Natoora's Values
Familiarize yourself with Natoora's mission and values. During the interview, demonstrate how your personal values align with theirs and how you can act as an ambassador for the company's culture and commitment to a better food system.
