Role
ServiceNow Architect
Location & Work Mode
London, Onsite
Experience
15 years
Job Description
- Solutioning, Design & Implementation of the ITSM, ITOM, HAM, SAM, SPM, IRM and BCM solution.
- Experience in multiple ServiceNow implementations.
- Integration of event management tools & ITOM architecture.
- Advise, design and configure integration solutions between ServiceNow and other CMDB tools.
- ITSM process, module and workflow design.
- Good experience of Service Portal and widget creation.
- Very good experience of custom apps.
- Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.
- MID Server management experience.
- Lead the configuration and customization of ServiceNow instances.
- Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation.
- Worked on ITOM, HAM, SAM, IRM, BCM, HRSD.
- Experience of custom applications development.
- Experience in working on Performance Analytics.
- Design and modification of ServiceNow Service Portal.
- Domain Separation and designing the process and data flow within various domains.
- Knowledge of LDAP/Active Directory/SSO.
- Review existing set up and provide best practice recommendations in line with the OEM.
- Monitor health, usage and compliance of ServiceNow systems.
- Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
- Self-starter and innovator.
Professional Qualifications
- 8+ years of experience with ServiceNow required.
- 10+ years of experience in the IT industry required.
Academic Qualifications
- Certification as ServiceNow System Certified Administrator.
- CIS in Discovery / Service Mapping / Event Management.
- Certified Implementation Specialist – ITSM.
- ITIL Foundations certification is preferred.
- Bachelor’s degree or equivalent combination of education and experience.
ServiceNow Architect employer: Natobotics
N Consulting Ltd is an exceptional employer that values innovation and collaboration, offering a dynamic work culture where experienced professionals can thrive. With a focus on employee growth, you will have the opportunity to work on cutting-edge projects in a remote setting, allowing for flexibility while contributing to impactful data solutions. Join us to be part of a team that prioritises quality, compliance, and the advancement of your career in the exciting field of data engineering.
