At a Glance
- Tasks: Lead the design and implementation of innovative ServiceNow solutions.
- Company: Dynamic tech firm in London with a focus on IT service management.
- Benefits: Attractive salary, professional growth opportunities, and a collaborative work environment.
- Other info: Exciting projects with room for creativity and innovation.
- Why this job: Join a team where your expertise shapes the future of IT solutions.
- Qualifications: 8+ years of ServiceNow experience and strong IT industry background required.
The predicted salary is between 80000 - 100000 £ per year.
- Role
- Service Now Architect
- Location & Work Mode
- London, Onsite
Experience
15 years
Job Description
- Solutioning, Design & Implementation of the ITSM, ITOM, HAM, SAM, SPM, IRM and BCM solution.
- Experience in multiple Service Now implementations.
- Integration of event management tools & ITOM architecture.
- Advise, design and configure integration solutions between Service Now and other CMDB tools.
- ITSM process, module and workflow design.
- Good experience of Service Portal and widget creation.
- Very good experience of custom apps.
- Design and modify Service Now forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.
- MID Server management experience.
- Lead the configuration and customization of Service Now instances.
- Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation.
- Worked on ITOM, HAM, SAM, IRM, BCM, HRSD.
- Experience of custom applications development.
- Experience in working on Performance Analytics.
- Design and modification of Service Now Service Portal.
- Domain Separation and designing the process and data flow within various domains.
- Knowledge of LDAP/Active Directory/SSO.
- Review existing set up and provide best practice recommendations in line with the OEM.
- Monitor health, usage and compliance of Service Now systems.
- Excellent knowledge of Service Now Best Practices and ongoing knowledge of latest Service Now features.
- Self-starter and innovator.
- Professional Qualifications
- 8+ years of experience with Service Now required.
- 10+ years of experience in the IT industry required.
- Academic Qualifications
- Certification as Service Now System Certified Administrator.
- CIS in Discovery / Service Mapping / Event Management.
- Certified Implementation Specialist – ITSM.
- ITIL Foundations certification is preferred.
- Bachelor’s degree or equivalent combination of education and experience.
- #J-18808-Ljbffr
ServiceNow Architect in London employer: Natobotics
N Consulting Ltd is an exceptional employer that values innovation and collaboration, offering a dynamic work culture where experienced professionals can thrive. With a focus on employee growth, you will have the opportunity to work on cutting-edge projects in a remote setting, allowing for flexibility while contributing to impactful data solutions. Join us to be part of a team that prioritises quality, compliance, and the advancement of your career in the exciting field of data engineering.
We think you need these skills to ace ServiceNow Architect in London
ServiceNow Implementation
ITSM Design
ITOM Architecture
Integration Solutions
Service Portal Development
Custom Application Development
MID Server Management