Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage hardware inventory, support events, and troubleshoot IT equipment.
- Company: Join Natobotics, a dynamic tech company in London.
- Benefits: Gain hands-on experience with competitive pay and flexible working options.
- Why this job: Kickstart your career in IT while making a real impact.
- Qualifications: Strong communication skills and a passion for technology required.
- Other info: Perfect for entry-level candidates looking to grow in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities:
- Hardware inventory management ensuring stock levels are constantly monitored.
- Hardware request and receipt through our internal ordering system.
- Actively monitoring the ticket queue and managing requests through to completion.
- Housekeeping on IT rooms.
- Supporting events like annual power down – post desk checkouts (PC/monitors/Mouse + Keyboard/desk phone/headset/webcam).
- Supports hardware decommissioning events.
- Supports Business moves / changes – ensure involvement in early stages of planning.
- Managing escalations through to conclusion.
- Setup and installation of temporary training rooms / office wide events – Expos.
- Comms room patching.
- Install, configure, and troubleshoot hardware, including desktops, laptops, and peripherals.
- Image/re-image computers, configure IP phones and mobile phones.
- Supports work from home hardware requests.
- Ensure that policies and guidelines relating to overtime and expenses are adhered to.
- All local guidelines for cost control are adhered to.
- Manage own workload to ensure that assigned activities are completed within targets defined within SLA’s/OLA’s.
Qualifications:
- Excellent communication, interpersonal and customer–care skills.
- Ability to work well under pressure and to tight timescales.
- Strong organizational and problem‑solving skills.
- Knowledge of Windows operating system, applications, and computer hardware.
- Interacting with other support groups across multiple platforms.
- Experience using a help‑desk call management system.
- Technical grasp of strategic platforms such as Microsoft, Networks and Security, WAN, LAN.
- Experience in working with Banking and Financial organization is a plus.
Seniority Level: Entry level
Employment Type: Contract
Job Function: Engineering and Information Technology
ISM Technician employer: Natobotics
Contact Detail:
Natobotics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ISM Technician
✨Tip Number 1
Get to know the company! Before you even step into an interview, do a bit of digging on Natobotics. Understand their culture, values, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to IT support and hardware management. Think about how your skills align with the responsibilities listed in the job description. The more you rehearse, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Show off your problem-solving skills! During the interview, be ready to discuss specific examples where you've tackled technical issues or managed hardware requests. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to the interviewer. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the ISM Technician position!
We think you need these skills to ace ISM Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ISM Technician role. Highlight your experience with hardware management, troubleshooting, and any relevant IT skills. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Keep it friendly and professional – we love a good story!
Show Off Your Communication Skills: Since excellent communication is key for this position, make sure your application reflects that. Use clear language and structure your thoughts well. We appreciate clarity and organisation!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Natobotics
✨Know Your Tech
Brush up on your knowledge of Windows operating systems and hardware. Be ready to discuss your experience with troubleshooting and configuring devices, as this role heavily relies on technical skills.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively interacted with customers or team members in the past. Think about times when you resolved issues or managed escalations.
✨Demonstrate Organisational Skills
Be prepared to talk about how you manage your workload and prioritise tasks. Share specific instances where you successfully met tight deadlines or handled multiple requests simultaneously.
✨Familiarise Yourself with the Company
Research Natobotics and understand their operations, especially in relation to Ground Support Equipment. Knowing their values and recent projects can help you tailor your responses and show genuine interest.
