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- Tasks: Join us as a Business Analyst to drive Salesforce and DocuSign solutions.
- Company: Natobotics is an innovative IT services company focused on transformative technology.
- Benefits: Enjoy hybrid work options and a dynamic team environment.
- Why this job: Make an impact by enhancing business processes with cutting-edge CRM solutions.
- Qualifications: 5+ years as a Business Analyst, with strong Salesforce and DocuSign experience required.
- Other info: Contract position ideal for those seeking flexible work arrangements.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Business Analyst – Salesforce & DocuSign role at Natobotics. We are seeking a results-driven Business Analyst with hands-on experience in Salesforce CRM and DocuSign to join our team. The ideal candidate will be responsible for gathering business requirements, translating them into functional specifications, and driving end-to-end implementation of CRM and eSignature solutions.
Job Details
- Job Title: Business Analyst – Salesforce & DocuSign
- Location: Northampton
- Employment Type: Contract
- Work Mode: Hybrid
Responsibilities
- Collaborate with business stakeholders to elicit, analyze, and document business requirements related to Salesforce and DocuSign.
- Translate business needs into functional and technical specifications.
- Facilitate workshops and conduct gap analysis to align solution capabilities with business processes.
- Work closely with Salesforce administrators, developers, and DocuSign integration teams to deliver scalable solutions.
- Perform UAT coordination, create test cases, and validate solutions against business requirements.
- Ensure proper documentation of processes, configurations, and enhancements.
- Assist in change management and training activities related to Salesforce and DocuSign implementations.
Required Skills & Experience
- 5+ years of experience as a Business Analyst.
- 3+ years of experience working with Salesforce (Sales Cloud, Service Cloud preferred).
- 2+ years of experience with DocuSign (CLM or eSignature modules).
- Strong understanding of CRM workflows, case management, lead management, and customer lifecycle.
- Experience in data mapping, integration projects, and API-related requirements.
- Ability to write clear user stories, acceptance criteria, and BRDs/FRDs.
- Proficient in tools like JIRA, Confluence, and MS Office Suite.
- Excellent communication and stakeholder management skills.
Nice To Have
- Salesforce Administrator or Business Analyst certification.
- Experience with DocuSign CLM (Contract Lifecycle Management).
- Domain experience in Financial Services, Healthcare, or Real Estate.
Seniority level
- Mid-Senior level
Employment type
- Contract
Job function
- Research, Analyst, and Information Technology
Industries
- IT Services and IT Consulting
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Business Analyst – Salesforce & DocuSign employer: Natobotics
Contact Detail:
Natobotics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst – Salesforce & DocuSign
✨Tip Number 1
Familiarise yourself with Salesforce and DocuSign by exploring their latest features and updates. This will not only enhance your understanding but also allow you to speak confidently about how these tools can be leveraged in the role.
✨Tip Number 2
Network with current or former Business Analysts who have experience with Salesforce and DocuSign. Engaging in conversations can provide insights into the role's challenges and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific projects where you've successfully gathered business requirements and implemented solutions. Highlighting your hands-on experience will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Showcase your proficiency in tools like JIRA and Confluence by discussing how you've used them in past roles. Being able to articulate your experience with these tools will set you apart as a candidate who can hit the ground running.
We think you need these skills to ace Business Analyst – Salesforce & DocuSign
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce and DocuSign specifically. Use keywords from the job description to demonstrate that you meet the required skills and experience.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the role and how your background aligns with the responsibilities listed. Mention specific projects where you've successfully implemented CRM solutions.
Showcase Relevant Experience: When detailing your work history, focus on your achievements as a Business Analyst. Include metrics or outcomes that illustrate your impact, especially in relation to Salesforce and DocuSign.
Prepare for Technical Questions: Anticipate questions related to your technical expertise with Salesforce and DocuSign. Be ready to discuss your experience with data mapping, integration projects, and writing user stories.
How to prepare for a job interview at Natobotics
✨Know Your Tools
Familiarise yourself with Salesforce and DocuSign before the interview. Be prepared to discuss specific features you've used and how they relate to the role. This shows your hands-on experience and understanding of the tools.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples where you've gathered requirements, facilitated workshops, or conducted gap analyses. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Highlight Your Communication Skills
As a Business Analyst, communication is key. Be ready to demonstrate how you've effectively communicated with stakeholders in the past. Share examples of how you’ve translated complex technical information into understandable terms for non-technical audiences.
✨Showcase Your Documentation Skills
Since documentation is a crucial part of the role, be prepared to discuss your experience with creating user stories, BRDs, and FRDs. Bring samples if possible, and explain how your documentation has contributed to successful project outcomes.
