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- Tasks: Provide expert support for Murex, ensuring stability and rapid issue resolution.
- Company: Join a leading financial institution with a focus on innovation and teamwork.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be the go-to specialist in Murex and make a real impact in global markets.
- Qualifications: 8-10 years of Murex experience with strong troubleshooting skills required.
- Other info: Dynamic team environment with opportunities to lead innovative projects.
The predicted salary is between 48000 - 72000 £ per year.
Provide technical solutions to the business needs and follow best practices and standards. Be the driver for change and promote strategic solutions with a view for building for the long term. Show urgency on business-related issues and manage business expectations.
Main Areas:
- Support the Global Markets, Commodities business in Murex
- Market data (real-time contribution, end of day) for assets
- Risk reporting (strike maps, scenario reporting)
- Reporting for support function (deal valuation, market data)
The team will also ensure support and maintenance of all its development and work within an agile framework (ceremonies – Stand ups, prioritisation, internal support catch-up).
Add value by:
- Helping out with user needs collection and anticipation.
- Analysis of these needs and definition of the required specifications.
- Multiple solutions proposal: where applicable, provide the sponsors with studies comparing the different options and solutions to facilitate strategic decision making.
- Implementation and delivery of retained solutions.
- Support and documentation.
- Bug tracking, continuous software evolution.
Make recommendations regarding architecture, technologies and IT solutions.
Analysis, problem solving and escalation.
Carry out training and skills assessments at regular intervals.
Follow the branch compliance rules.
Propose new projects to the business, take lead of support topics, covering notably:
- Innovative solutions
- New business, activities and products
- Opportunities for efficiency improvements
- Operational risk reduction
Reporting:
- Timely progress updates to direct management as deemed necessary.
Key Skills:
- At least 8-10 years’ experience of working with Murex, in a Support role with a BA background, with deep expertise in troubleshooting and resolving issues.
- Experience of implementing and supporting Murex v3.1 with regards to Front Office; lower versions of Murex are a strict no-go.
- Experience in implementing both Linear and non-Linear Products in Murex.
- Ability to build out multiple strategies/payoffs as per business needs.
- Strong exposure on Front Office Module in Murex:
- Simulations
- RM (Risk Matrix)
- Pricing
- Market Data
- Pre-trade – Debug pricing related issues for FO
- Workflows – Exchange exclusive workflows – integrate various exchanges with Murex
- CICD is a must-have
Personal skills — required:
- Strong analytical and problem-solving skills.
- Calm under pressure, with a sense of urgency for critical incidents.
- Excellent communicator, able to explain technical issues to non-technical users.
- Team player, willing to share knowledge and support colleagues.
- Proactive, detail-oriented, and committed to continuous improvement.
- Ability to pick up and process information independently and quickly.
- Strong interest in the global markets business.
- Fast-learner and pro-active approach.
- Good communication skills (business-oriented and technical-oriented).
- Ability to work with geographically distributed stakeholders.
- Be a team player, help the junior members of the team and work as a cohesive unit.
- Build a strong relationship with peers in Paris and Porto.
- Work with the wider GMR teams in London to ensure seamless integration.
- Take ownership and at times be a conduit/coordinator for issues that are dependent on external teams/factors.
- Ability to take the lead on issues with the vendor and work constructively to resolve the issues in a timely fashion.
- Understand when a situation needs us to be proactive or reactive.
- Liaise with users directly, regularly follow up on issues and provide regular updates and timeliness.
Additional skills — required:
- Strong experience with Agile methodologies, Sprints, Kanban Board, Sprints review, Dev Ops solution.
- Experience in liaising with Senior Management – Head of Desks, Business Managers, Senior Front Office users, including stakeholder management.
- Effective communication skills (business-oriented and technical-oriented).
- Previous experience in working with Banks and FI’s.
- Ability to work in a demanding environment with strong business exposure.
- Ability to work as a team and individually with key information being fed back to the team.
Murex Support Specialist in London employer: Natixis
Contact Detail:
Natixis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Murex Support Specialist in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works in Murex support. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience with Murex and how you've tackled complex issues. Share specific examples that highlight your problem-solving abilities and technical expertise.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to show how your background aligns with the Murex Support Specialist role and what unique value you can bring.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Use this opportunity to reiterate your enthusiasm for the role and mention something specific from the interview that resonated with you. It shows you're keen and professional!
We think you need these skills to ace Murex Support Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Murex Support Specialist role. Highlight your experience with Murex, especially in troubleshooting and resolving issues. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention any innovative solutions you've proposed in past roles.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex issues in Murex or similar platforms. We love candidates who can think critically and propose strategic solutions, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining the StudySmarter team!
How to prepare for a job interview at Natixis
✨Know Your Murex Inside Out
Make sure you brush up on your Murex knowledge, especially the specific modules mentioned in the job description. Be ready to discuss your hands-on experience with Murex v3.1 and how you've tackled complex issues in the past. Prepare examples that showcase your troubleshooting skills and your ability to implement solutions.
✨Showcase Your Problem-Solving Skills
During the interview, highlight your analytical abilities by discussing real-life scenarios where you identified problems and proposed strategic solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process.
✨Communicate Effectively
Since you'll be liaising with both technical and non-technical users, practice explaining complex concepts in simple terms. Think about how you can demonstrate your communication skills during the interview, perhaps by summarising a technical issue you've resolved in a way that anyone could understand.
✨Be Proactive and Team-Oriented
Emphasise your ability to work as part of a team and your willingness to support junior members. Share examples of how you've collaborated with colleagues or taken the lead on projects. This will show that you're not just a lone wolf but someone who values teamwork and contributes to a positive work environment.