Senior Murex Support & Incident Lead
Senior Murex Support & Incident Lead

Senior Murex Support & Incident Lead

Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide expert-level support for the Murex platform and troubleshoot complex issues.
  • Company: Global financial services firm with a dynamic and fast-paced environment.
  • Benefits: Competitive salary, professional development, and collaborative team culture.
  • Why this job: Join a high-stakes team and make a real impact in financial services.
  • Qualifications: 8-10 years of Murex support experience and strong problem-solving skills.
  • Other info: Opportunity to work in a collaborative environment with trading and operations teams.

The predicted salary is between 48000 - 72000 £ per year.

A global financial services firm seeks an experienced Murex Support Specialist to provide expert-level support for the Murex platform. Candidates should have at least 8-10 years of experience in Murex support, strong problem-solving and analytical skills, and familiarity with Agile methodologies.

This role involves:

  • Troubleshooting complex issues
  • Collaborating with trading and operations teams
  • Ensuring timely resolution of service requests

Join a dynamic team in a fast-paced, high-stakes environment.

Senior Murex Support & Incident Lead employer: Natixis NY Branch

Join a leading global financial services firm that values innovation and collaboration, offering a vibrant work culture where your expertise in Murex support will be recognised and rewarded. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to work alongside industry experts in a fast-paced environment that encourages problem-solving and teamwork. Located in a thriving financial hub, this role not only promises meaningful work but also the unique advantage of being part of a dynamic team dedicated to excellence.
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Contact Detail:

Natixis NY Branch Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Murex Support & Incident Lead

✨Tip Number 1

Network like a pro! Reach out to your connections in the financial services sector, especially those who work with Murex. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for the interview by brushing up on your problem-solving skills. Think of real-life scenarios where you’ve tackled complex issues in Murex support. We want to hear how you’ve collaborated with teams to resolve service requests!

✨Tip Number 3

Show off your Agile knowledge! Be ready to discuss how you've applied Agile methodologies in your previous roles. This will demonstrate that you can thrive in our fast-paced, high-stakes environment.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Senior Murex Support & Incident Lead

Murex Support
Problem-Solving Skills
Analytical Skills
Agile Methodologies
Troubleshooting
Collaboration
Service Request Management
Experience in Financial Services

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your 8-10 years of Murex support experience. We want to see how your skills align with the role, so don’t be shy about showcasing your problem-solving and analytical abilities!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Murex Support & Incident Lead position. Share specific examples of how you've tackled complex issues in the past.

Showcase Agile Experience: Since familiarity with Agile methodologies is key, make sure to mention any relevant experience you have. We love seeing candidates who can adapt and thrive in fast-paced environments like ours!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!

How to prepare for a job interview at Natixis NY Branch

✨Know Your Murex Inside Out

Make sure you brush up on your Murex knowledge before the interview. Be prepared to discuss specific issues you've resolved in the past and how you approached them. This will show your expertise and problem-solving skills, which are crucial for the role.

✨Showcase Your Analytical Skills

During the interview, highlight your analytical abilities by discussing complex problems you've tackled. Use examples that demonstrate your thought process and how you arrived at solutions. This will help the interviewers see your capability to handle the high-stakes environment they operate in.

✨Familiarise Yourself with Agile Methodologies

Since the role involves collaboration with trading and operations teams, it’s essential to understand Agile methodologies. Be ready to discuss how you've applied Agile principles in your previous roles and how they can enhance team efficiency and service delivery.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare insightful questions about the team dynamics, challenges they face, and their expectations from the Senior Murex Support & Incident Lead. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Senior Murex Support & Incident Lead
Natixis NY Branch
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