At a Glance
- Tasks: Support the Milan Sales Desk and manage the trade lifecycle across multiple asset classes.
- Company: Join a leading global investment bank with a dynamic and collaborative culture.
- Benefits: Gain international exposure, competitive salary, and opportunities for professional growth.
- Other info: Work in a fast-paced environment with strong career development opportunities.
- Why this job: Build expertise in financial markets while making a real impact on client transactions.
- Qualifications: Fluent Italian speaker with interest in Fixed Income and Financial Markets operations.
The predicted salary is between 40000 - 50000 € per year.
We are seeking a dynamic and detail-driven Analyst to join a fast-paced Global Markets environment, supporting the Milan Sales Desk while contributing to a truly international client support function. This is a high-exposure role at the heart of client transaction management, where you will gain end-to-end visibility of the trade lifecycle across multiple asset classes, with a strong focus on Fixed Income and Derivatives. You will play a key role in ensuring the accurate processing, monitoring, and settlement of transactions, while supporting regulatory obligations and delivering a high-quality client experience across internal and external stakeholders. This is an excellent opportunity for someone looking to build a deep, cross-asset operational and client-facing skillset within a global investment banking environment.
What You’ll Be Doing
- Client & Sales Desk Support
- Provide dedicated support to the Milan Sales Desk, ensuring accurate system booking and representation of Italian Global Markets transactions.
- Build strong relationships with Sales teams across Milan, London, Dubai, and Paris to support business flow and client pipeline visibility.
- Act as a key point of contact for transaction-level queries and client servicing needs.
- Trade Lifecycle Management
- Manage the full post-trade lifecycle from pre-matching through to final settlement (T+1 focus).
- Ensure accuracy across confirmations, settlements, and reconciliations.
- Monitor and resolve breaks or discrepancies in a timely and controlled manner.
- Regulatory & Operational Controls
- Support local regulatory reporting requirements for the Milan business.
- Ensure adherence to internal controls, operational standards, and risk mitigation frameworks.
- Support onboarding of new business lines through governance processes (NPNA / NST etc.).
- Cross-Functional Collaboration
- Work closely with Front Office, Sales, Operations, Risk, Compliance, IT, and other internal teams.
- Act as a communication bridge between centralized operations (Paris) and front-line desks.
- Respond to internal stakeholder requests with accuracy and efficiency.
- Gain exposure across Fixed Income, Equity Derivatives, GSF, Treasury, and Islamic Finance products.
- Develop a strong understanding of client expectations and product-specific trade flows.
- Identify process inefficiencies and contribute to operational improvements.
- Strengthen controls and reduce operational risk through proactive issue resolution.
- Support continuous cross-training across asset classes within the team.
What We’re Looking For
- Fluent Italian speaker (essential – direct support for Milan Sales Desk).
- Experience or strong interest in Fixed Income and Financial Markets operations.
- Understanding of post-trade processes and trade lifecycle management.
- Strong communication skills with ability to engage confidently across Front Office and Operations teams.
Core Skills
- Strong analytical and problem-solving ability.
- High attention to detail and control-oriented mindset.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong interpersonal skills with confidence in stakeholder management.
- Proficiency in MS Office (Excel, Outlook, Word); familiarity with trade platforms is an advantage.
Personal Attributes
- Proactive, adaptable, and comfortable working independently.
- Collaborative mindset with a strong team orientation.
- Resilient under pressure with strong time management skills.
- Curious mindset with a desire to understand cross-asset products and processes.
- Continuous improvement mindset – always looking for better ways of working.
Why Join Us
- Build deep expertise across multiple asset classes and markets.
- Gain international exposure across key financial hubs (Milan, London, Paris, Dubai).
- Work closely with Front Office Sales teams in a highly visible client support function.
- Develop a full understanding of the trade lifecycle in a global investment banking environment.
- Be part of a collaborative and high-performing Global Markets team.
Sales and Client Support Analyst employer: Natixis Corporate & Investment Banking
Join a leading global investment banking environment where you will thrive as a Sales and Client Support Analyst, supporting the Milan Sales Desk from our London location. Our dynamic work culture fosters collaboration and innovation, providing you with unparalleled opportunities for professional growth and exposure to international markets. With a strong focus on employee development and a commitment to delivering exceptional client experiences, we offer a rewarding career path in a fast-paced, high-exposure role that is both meaningful and impactful.
Contact Detail:
Natixis Corporate & Investment Banking Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Client Support Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in roles similar to the Sales and Client Support Analyst. Use platforms like LinkedIn to connect and engage with them; you never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by understanding the trade lifecycle and post-trade processes. Brush up on your knowledge of Fixed Income and Derivatives, as these are key areas for the role. We recommend practising common interview questions and scenarios related to client support and transaction management.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss how you've tackled challenges in previous roles. Highlight your attention to detail and ability to manage multiple priorities, as these traits are crucial for success in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck, and let’s get you that job!
We think you need these skills to ace Sales and Client Support Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales & Client Support Analyst role. Highlight any relevant experience in Fixed Income and Financial Markets operations, as well as your ability to manage multiple priorities in a fast-paced environment.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've supported sales teams or managed post-trade processes, and don’t forget to mention your fluency in Italian!
Showcase Your Analytical Skills:Since this role requires strong analytical and problem-solving abilities, make sure to include examples in your application that demonstrate these skills. We want to see how you’ve tackled challenges in previous roles and what solutions you implemented.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Natixis Corporate & Investment Banking
✨Know Your Trade Lifecycle
Make sure you understand the trade lifecycle, especially in relation to Fixed Income and Derivatives. Brush up on post-trade processes and be ready to discuss how you would manage transactions from pre-matching to final settlement.
✨Showcase Your Communication Skills
Since this role involves liaising with various teams across different locations, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with stakeholders in past roles, especially in high-pressure situations.
✨Demonstrate Your Analytical Mindset
Be prepared to tackle some analytical questions during the interview. Think about how you can showcase your problem-solving skills and attention to detail, perhaps by discussing a time when you identified and resolved discrepancies in a previous role.
✨Research the Company Culture
Familiarise yourself with the company’s values and culture. Be ready to explain why you want to work in a collaborative environment and how your proactive approach aligns with their continuous improvement mindset.
