At a Glance
- Tasks: Support the Fixed Income Sales team and manage the post-trade lifecycle.
- Company: Join a dynamic Global Markets Operations team in London.
- Benefits: Competitive salary, career growth, and a collaborative work environment.
- Other info: Opportunity to enhance operational efficiency and build valuable skills.
- Why this job: Be part of a fast-paced team and make a real impact on client relationships.
- Qualifications: 3-5 years in Sales or Client Support with strong Fixed Income knowledge.
The predicted salary is between 63000 - 77000 £ per year.
We are seeking a Sales & Client Support Associate to join our Global Markets Operations team in London.
This is a client-facing role supporting the Fixed Income Sales desk, where you'll work closely with Sales, Traders and Operations teams across multiple regions.
You'll be responsible for managing the post-trade lifecycle, ensuring accurate trade representation within booking systems, supporting regulatory obligations, and delivering exceptional service to both internal and external stakeholders.
If you enjoy working in a fast-paced Global Markets environment, building strong relationships with front-office teams, and driving operational excellence, we'd love to hear from you.
- What you'll be doing
- Provide dedicated operational support to the Fixed Income Sales team.
- Ensure accurate booking and system representation of Global Markets transactions.
- Manage the full post-trade lifecycle from trade capture and pre-matching through to settlement.
- Support regulatory reporting requirements across Global Markets transactions.
- Build strong working relationships with Sales team and Traders
- Act as a key contact for client transaction and portfolio-related queries, delivering a high standard of client service.
- Liaise with internal stakeholders including Risk, Compliance, Technology, Audit and Settlement teams to resolve operational issues.
- Investigate and resolve trade breaks, settlement queries and exceptions to minimise operational risk.
- Contribute to new business initiatives, transaction onboarding and governance processes.
- Identify opportunities to improve workflows, strengthen controls and enhance operational efficiency.
- Participate in cross-training across products and processes to provide broader team coverage and operational resilience.
What we're looking for
- 3–5 years' experience within a Sales Support or Client Support role in Global Markets.
- Strong knowledge of Fixed Income products, particularly Bonds.
- Solid understanding of the post-trade lifecycle, including trade booking, matching, settlement and lifecycle events.
- Experience working with front-office booking systems.
- Previous experience supporting Sales and Trading desks within an investment bank.
- Strong relationship-building skills with the confidence to work closely with front-office stakeholders across multiple regions.
- Excellent analytical and problem-solving abilities with a proactive approach to issue resolution.
- A continuous improvement mindset with experience identifying and implementing process enhancements.
- Strong organisational skills with the ability to prioritise effectively in a fast-paced environment.
- Excellent communication skills and the ability to engage confidently with internal teams and external clients.
- Ideal Candidate
You'll be someone who enjoys partnering with front-office teams and thrives in a collaborative Global Markets environment.
You're naturally proactive, take ownership of issues from start to finish, and are confident building relationships with Sales, Traders and Operations teams across multiple locations.
You combine strong Fixed Income product knowledge with a keen eye for detail and are always looking for ways to improve processes while delivering an exceptional client experience.
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Sales & Client Support Associate in London employer: Natixis Corporate & Investment Banking
As an intern in the UK Business Management Sales & Structuring team, you will be part of a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a culture of collaboration and innovation, providing you with the opportunity to engage with various stakeholders while gaining valuable insights into the financial industry. Located in London, you will benefit from access to a vibrant professional network and a wealth of resources that enhance your learning experience.
Contact Details:
Natixis Corporate & Investment Banking Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Client Support Associate in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales & Client Support Associate at Natixis Corporate & Investment Banking, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Natixis Corporate & Investment Banking. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales & Client Support Associate. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales & Client Support Associate in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Natixis Corporate & Investment Banking:When writing your cover letter, make sure to tailor your message specifically for Natixis Corporate & Investment Banking. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Natixis Corporate & Investment Banking
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Natixis Corporate & Investment Banking that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Natixis Corporate & Investment Banking that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Natixis Corporate & Investment Banking’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
