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- Tasks: Support the Milan Sales Desk and manage the trade lifecycle across multiple asset classes.
- Company: Join a leading global investment bank with a dynamic and collaborative culture.
- Benefits: Gain international exposure, competitive salary, and opportunities for professional growth.
- Other info: Fast-paced environment with strong focus on teamwork and continuous improvement.
- Why this job: Build expertise in financial markets while making a real impact on client transactions.
- Qualifications: Fluent Italian speaker with interest in Fixed Income and Financial Markets operations.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a dynamic and detail-driven Analyst to join a fast-paced Global Markets environment, supporting the Milan Sales Desk while contributing to a truly international client support function. This is a high-exposure role at the heart of client transaction management, where you will gain end-to-end visibility of the trade lifecycle across multiple asset classes, with a strong focus on Fixed Income and Derivatives.
You will play a key role in ensuring the accurate processing, monitoring, and settlement of transactions, while supporting regulatory obligations and delivering a high-quality client experience across internal and external stakeholders. This is an excellent opportunity for someone looking to build a deep, cross-asset operational and client-facing skillset within a global investment banking environment.
What You’ll Be Doing- Client & Sales Desk Support
- Provide dedicated support to the Milan Sales Desk, ensuring accurate system booking and representation of Italian Global Markets transactions.
- Build strong relationships with Sales teams across Milan, London, Dubai, and Paris to support business flow and client pipeline visibility.
- Act as a key point of contact for transaction-level queries and client servicing needs.
- Trade Lifecycle Management
- Manage the full post-trade lifecycle from pre-matching through to final settlement (T+1 focus).
- Ensure accuracy across confirmations, settlements, and reconciliations.
- Monitor and resolve breaks or discrepancies in a timely and controlled manner.
- Regulatory & Operational Controls
- Support local regulatory reporting requirements for the Milan business.
- Ensure adherence to internal controls, operational standards, and risk mitigation frameworks.
- Support onboarding of new business lines through governance processes (NPNA / NST etc.).
- Cross-Functional Collaboration
- Work closely with Front Office, Sales, Operations, Risk, Compliance, IT, and other internal teams.
- Act as a communication bridge between centralized operations (Paris) and front-line desks.
- Respond to internal stakeholder requests with accuracy and efficiency.
- Gain exposure across Fixed Income, Equity Derivatives, GSF, Treasury, and Islamic Finance products.
- Develop a strong understanding of client expectations and product-specific trade flows.
- Identify process inefficiencies and contribute to operational improvements.
- Strengthen controls and reduce operational risk through proactive issue resolution.
- Support continuous cross-training across asset classes within the team.
- Fluent Italian speaker (essential – direct support for Milan Sales Desk).
- Experience or strong interest in Fixed Income and Financial Markets operations.
- Understanding of post-trade processes and trade lifecycle management.
- Strong communication skills with ability to engage confidently across Front Office and Operations teams.
- Strong analytical and problem-solving ability.
- High attention to detail and control-oriented mindset.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong interpersonal skills with confidence in stakeholder management.
- Proficiency in MS Office (Excel, Outlook, Word); familiarity with trade platforms is an advantage.
- Proactive, adaptable, and comfortable working independently.
- Collaborative mindset with a strong team orientation.
- Resilient under pressure with strong time management skills.
- Curious mindset with a desire to understand cross-asset products and processes.
- Continuous improvement mindset – always looking for better ways of working.
This role offers the opportunity to build deep expertise across multiple asset classes and markets, gain international exposure across key financial hubs (Milan, London, Paris, Dubai), work closely with Front Office Sales teams in a highly visible client support function, develop a full understanding of the trade lifecycle in a global investment banking environment, and be part of a collaborative and high-performing Global Markets team.
Sales and Client Support Analyst in London employer: Natixis Corporate & Investment Banking
Contact Detail:
Natixis Corporate & Investment Banking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Client Support Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in roles similar to the Sales and Client Support Analyst. Use LinkedIn to connect and engage with them; you never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by practising common questions related to client support and trade lifecycle management. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your analytical skills! During interviews, be ready to discuss how you've tackled problems in past roles. Use specific examples that highlight your attention to detail and ability to manage multiple priorities in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team and contributing to the Global Markets environment.
We think you need these skills to ace Sales and Client Support Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales and Client Support Analyst role. Highlight your experience in client support and any relevant skills in Fixed Income and Derivatives. We want to see how you can bring value to our Milan Sales Desk!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Don’t forget to mention your fluency in Italian, as it’s essential for supporting the Milan team.
Showcase Your Analytical Skills: Since this role requires strong analytical abilities, make sure to include examples of how you've used these skills in past roles. Whether it's managing multiple priorities or resolving discrepancies, we want to see your problem-solving prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Natixis Corporate & Investment Banking
✨Know Your Trade Lifecycle
Make sure you understand the trade lifecycle, especially in relation to Fixed Income and Derivatives. Brush up on post-trade processes and be ready to discuss how you would manage transactions from pre-matching to final settlement.
✨Showcase Your Communication Skills
Since this role involves liaising with various teams across different locations, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with stakeholders in past roles, especially in high-pressure situations.
✨Demonstrate Your Analytical Mindset
Be prepared to tackle some analytical questions during the interview. Think about how you can showcase your problem-solving skills and attention to detail, perhaps by discussing a time when you identified and resolved discrepancies in a previous job.
✨Research the Company Culture
Familiarise yourself with the company’s values and culture. Be ready to explain why you want to work in a collaborative environment and how your proactive approach aligns with their continuous improvement mindset.