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- Tasks: Provide expert support for Murex, troubleshoot issues, and drive strategic solutions.
- Company: Join a leading financial institution with a focus on innovation and collaboration.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be the go-to specialist in Murex and make a real impact in global markets.
- Qualifications: 8-10 years of Murex experience, strong analytical skills, and a proactive mindset.
- Other info: Dynamic team environment with opportunities to lead projects and enhance your career.
The predicted salary is between 60000 - 84000 £ per year.
Provide technical solutions to the business needs and follow best practices and standards. Be the driver for change and promote strategic solutions with a view for building for the long term. Show urgency on business-related issues and manage business expectations.
Main Areas:
- Support the Global Markets, Commodities business in Murex
- Market data (real-time contribution, end of day) for assets
- Risk reporting (strike maps, scenario reporting)
- Reporting for support function (deal valuation, market data)
The team will also ensure support and maintenance of all its development and work within an agile framework (ceremonies – Stand ups, prioritisation, internal support catch-up).
Add value by:
- Helping out with user needs collection and anticipation.
- Analysis of these needs and definition of the required specifications.
- Multiple solutions proposal: where applicable, provide the sponsors with studies comparing the different options and solutions to facilitate strategic decision-making.
- Implementation and delivery of retained solutions.
- Support and documentation.
- Bug tracking, continuous software evolution.
- Make recommendations regarding architecture, technologies and IT solutions.
- Analysis, problem solving and escalation.
- Carry out training and skills assessments at regular intervals.
- Follow the branch compliance rules.
- Propose new projects to the business, take lead of support topic, covering notably: Innovative solutions, new business, activities and products, opportunities for efficiency improvements, operational risk reduction.
Reporting: Timely progress updates to direct management as deemed necessary.
Key Skills — Mandatory:
- At least 8-10 years’ experience of working with Murex, in a Support role with a BA background, with deep expertise in troubleshooting and resolving issues.
- Experience of implementing and supporting Murex v3.1 with regards to Front Office; lower versions of Murex are a strict no-go.
- Experience in implementing both linear and non-linear products in Murex.
- Ability to build out multiple strategies/payoffs as per business needs.
- Strong exposure on Front Office Module in Murex.
- Key skills: Simulations, RM (Risk Matrix), Pricing, Market Data, Pre-trade – Debug pricing related issues for FO, Workflows – Exchange exclusive workflows – integrate various exchanges with Murex.
- CICD is a must-have.
- Experience supporting multiple asset classes (Commodities, FX, IRD, Credit, etc.) in Murex.
- Expertise in Capital Markets across different asset classes and front to back knowledge of the trade lifecycle, including modelling these in Murex.
- Experience in binary version updates.
- Ability to do a risk assessment on cross asset impact for releases e.g. FX vs Commodities module.
- Past experience/knowledge of integrating flex pricing models, ability to debug and get to the root of the problem, working on defining a solution to fix the underlying problem.
- Strong experience around static data setup in Murex including generators, curve setup, Datamart etc.
- Experience with Livebook, PVLAR, real-time pricing, Risk Matrix is a must. RBPnL would be an advantage.
- Past experience of release validations to ensure the releases into production have been verified.
- Multitasking and ability to work on multiple issues within Murex.
- Experience with incident, problem, and change management in a production support environment.
- Think big and out of the box, propose strategic solutions, critically analyse the existing setup and propose any improvements that add value.
- Knowledge of events setup and lifecycle in Murex.
- Ability to debug various issues that are encountered.
Personal skills — required:
- Strong analytical and problem-solving skills.
- Calm under pressure, with a sense of urgency for critical incidents.
- Excellent communicator, able to explain technical issues to non-technical users.
- Team player, willing to share knowledge and support colleagues.
- Proactive, detail-oriented, and committed to continuous improvement.
- Ability to pick up and process information independently and quickly.
- Strong interest in the global markets business.
- Fast learner and proactive approach.
- Good communication skills (business-oriented and technical-oriented).
- Ability to work with geographically distributed stakeholders.
- Be a team player, help the junior members of the team and work as a cohesive unit.
- Build a strong relationship with peers in Paris and Porto.
- Work with the wider GMR teams in London to ensure seamless integration.
- Take ownership and at times be a conduit/coordinator for issues that are dependent on external teams/factors.
- Ability to take the lead on issues with the vendor and work constructively to resolve the issues in a timely fashion.
- Understand when a situation needs us to be proactive or reactive.
- Liaise with users directly, regularly follow up on issues and provide regular updates and timeliness.
Additional skills — required:
- Strong experience with Agile methodologies, Sprints, Kanban Board, Sprints review, Dev Ops solution.
- Experience in liaising with Senior Management – Head of Desks, Business Managers, Senior Front Office users, including stakeholder management.
- Effective communication skills (business-oriented and technical-oriented).
- Previous experience in working with Banks and FI’s.
- Ability to work in a demanding environment with strong business exposure.
- Ability to work as a team and individually with key information being fed back to the team.
Senior Murex Support Specialist in London employer: Natixis CIB London
Contact Detail:
Natixis CIB London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Murex Support Specialist in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works in Murex support. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience with Murex and how you've tackled complex issues. Share specific examples that highlight your problem-solving abilities and technical expertise.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to show how your background aligns with our needs in Murex support.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Use this opportunity to reiterate your enthusiasm for the role and mention any key points from the conversation that you found particularly exciting.
We think you need these skills to ace Senior Murex Support Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Murex Support Specialist role. Highlight your experience with Murex, especially in troubleshooting and supporting various modules. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've driven change and provided strategic solutions in your previous roles. We love a good story that showcases your expertise!
Showcase Your Problem-Solving Skills: In your application, emphasise your analytical and problem-solving abilities. Give us examples of how you've tackled complex issues in Murex and what impact your solutions had on the business. We’re all about finding innovative solutions!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Natixis CIB London
✨Know Your Murex Inside Out
Make sure you brush up on your Murex knowledge, especially the Front Office module and any recent updates. Be prepared to discuss specific troubleshooting scenarios you've encountered and how you resolved them. This will show that you not only understand the system but can also think critically under pressure.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex issues you've tackled in the past, particularly those involving multiple asset classes. Highlight your analytical approach and how you managed to keep calm while resolving critical incidents. This will demonstrate your ability to handle the urgency that comes with the role.
✨Communicate Like a Pro
Since you'll be liaising with both technical and non-technical users, practice explaining complex concepts in simple terms. Think about how you would communicate a technical issue to someone without a tech background. Good communication is key to building relationships and ensuring smooth operations.
✨Be Agile and Adaptable
Familiarise yourself with Agile methodologies and be ready to discuss how you've applied them in previous roles. Share experiences where you adapted quickly to changing requirements or priorities, as this will highlight your flexibility and readiness to thrive in a dynamic environment.
