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- Tasks: Perform maintenance tasks and deliver excellent customer service to residents.
- Company: Join Native Communities, specialists in creating thriving, sustainable developments.
- Benefits: Enjoy a pension scheme, health cash plan, and paid volunteer time.
- Other info: Diverse and inclusive workplace where your unique contributions are celebrated.
- Why this job: Be part of a team that values your skills and fosters growth.
- Qualifications: Experience in maintenance and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to Native Communities. We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients.
This is an exciting opportunity to join our operational team as a Maintenance Technician. The role of Maintenance Technician is an integral part of the team. You will be responsible for all maintenance tasks on site and for delivering excellent customer service to our residents. You will be friendly, approachable, and have a can-do attitude. As a Maintenance Technician, you will complete technical and mechanical work to ensure that buildings, grounds, amenities, and common areas meet the highest standards for cleanliness, safety, appearance, and functionality.
Responsibilities include:
- Complete assigned work orders generated from resident requests.
- Diagnose the cause of defects or problems and make repairs in line with policies, procedures, and safety standards.
- Perform inspections, repairs, and general upkeep of apartments and communal spaces.
- Maintain accurate documentation and complete service records on time.
- Deliver exceptional customer service in all resident interactions.
- Work as part of a team, supporting a collaborative and open culture.
- Uphold company policies and procedures at all times.
About You:
- Experience in maintenance or a similar technical trade.
- Proficient in delivering excellent customer service in a resident-facing role.
- Excellent written and spoken English.
- Strong organisational and communication skills.
- Professional, approachable, and well-mannered.
- Effective team player with a proactive approach.
- Able to follow policies and procedures with attention to detail.
Benefits of Being a Native:
- Company Pension Scheme (NEST)
- Cycle to Work Scheme
- 24/7 Employee Assistance Programme
- Westfield Health Cash Plan
- Life Assurance
- Referral Scheme
- Paid Volunteer Time
- 20% discount on Native Places stays
Diversity & Inclusion:
Native is better, and our communities are better when people from all walks of life come together. At Native Communities, we want to be a great place to work where a diverse group of people from all backgrounds can thrive. We celebrate your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. We believe our success lies in diversity of thought from all Natives, which is central to our mission of creating sustainable communities with soul. We welcome applications from everyone, and once you’re a Native, your differences will make all the difference.
How to Apply:
If you’re as passionate as we are about people and beautiful buildings — apply today to become our next Maintenance Technician.
Maintenance Technician in Stevenage employer: Native
Contact Detail:
Native Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Technician in Stevenage
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Maintenance Technician role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Join relevant groups on platforms like LinkedIn or Facebook where maintenance professionals hang out. Engage in discussions, share your expertise, and keep an eye out for job postings that might not be advertised elsewhere.
✨Tip Number 3
Show up in person! If you’re eyeing a specific community or company, don’t hesitate to drop by and introduce yourself. A friendly face can make a lasting impression, and you might even get a chance to chat with the hiring manager.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining Native Communities. Make sure to highlight your customer service skills and technical experience to stand out!
We think you need these skills to ace Maintenance Technician in Stevenage
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love friendly and approachable candidates, so don’t be afraid to show us your can-do attitude and how you connect with people.
Tailor Your Experience: Make sure to highlight your relevant experience in maintenance or similar trades. We want to see how your skills align with the responsibilities of a Maintenance Technician, so be specific about your past roles and achievements.
Keep It Clear and Concise: We appreciate clear communication, so keep your application straightforward. Use bullet points for your skills and experiences, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the team!
How to prepare for a job interview at Native
✨Know Your Stuff
Make sure you brush up on your technical skills and knowledge related to maintenance tasks. Familiarise yourself with common issues that might arise in residential and commercial properties, as well as the tools and techniques used to fix them.
✨Show Off Your Customer Service Skills
Since this role involves interacting with residents, be prepared to discuss your previous experiences in customer service. Think of examples where you went above and beyond to help someone, and how you maintained a friendly and approachable attitude.
✨Be a Team Player
Highlight your ability to work collaboratively with others. Share instances where you supported your team or contributed to a positive work environment. This will show that you align with their open culture and can contribute to their team dynamic.
✨Attention to Detail is Key
Demonstrate your attention to detail by discussing how you keep accurate documentation and complete service records. Mention any systems or methods you use to stay organised, as this is crucial for maintaining high standards in maintenance work.